Whether your role has developed into overseeing a small unit within a business or you’re looking to take the next step in your managerial career, ongoing office manager training will play an integral part in your journey to becoming the most efficient office manager in the business.
This constantly changing role sees talented individuals taking on a range of challenges which can span multiple departments, and is constantly adapting to the needs of the business. Read on to learn more about this key role and the qualifications that can help you to get there.
What Does The Most Efficient Office Manager Do?
The role of the office manager now has the potential to be more varied than ever before, typically overseeing the smooth running of multiple teams whilst reporting directly to senior level management and above.
When aiming to become the most efficient office manager you can be, you’ll need to take responsibility for tying together multiple departments and will undertake a number of key duties from across the business which could include any of the following and more:
- Payroll management
- Property and maintenance planning
- Internal communications
- Staff training
- Producing and monitoring KPIs
- Health and safety
- Keeping a record of staff holidays
- Arranging events
Technology has made the business world a much smaller place and this has taken the job of the office manager beyond the confines of the office walls. It’s common for many day-to-day business tasks to be carried out remotely from homes and satellite offices so you’ll need to use your organisational skills to communicate effectively with all staff.
What Skills Do I Need To Become The Most Efficient Office Manager?
Amongst the various sought after attributes required to become a successful office manager, strong organisational skills are essential. You’ll need to have constant dialogue with each department in order to understand their on-going needs, spotting potential problems before they occur and quickly solving those that do.
The success or failure of managing your office will often come down to the quality of communication skills at your disposal. Motivating, empathising with and delegating tasks to your staff becomes significantly easier with stronger communication channels, whether it’s face-to-face, over the telephone, by e-mail, or even video conferencing.
One big contributing factor to your success will be to ensure that when you’re off either on holiday or illness is that the office continues to run smoothly without your presence, this means clear instructions and handovers are essential, so don’t forget to document as well as communicate!
Although many Office Manager roles within different businesses share similar responsibilities, having a deep understanding of the core business and wider industry can prove invaluable.
What Qualifications Do I Need To Become The Most Efficient Office Manager?
Becoming an office manager is likely to stem from internal progression as you move up the business hierarchy. However, the skills you’ll need to develop are highly transferable and so plenty of opportunities exist to move from one industry to the next or up the employment ladder into a larger business within the same sector.
Although there are no one size fits all qualifications which an individual can attain in order to directly become the most efficient office manager, there are plenty of training courses available to supplement the common duties of this role.
Communication and organisational courses are a big plus when it comes to managing people, office logistics, cross departmental workloads and external contractors, whilst bookkeeping, software and HR training will add to the responsibilities you’re able to confidently oversee.
Get qualifiedIAM Level 3 Award in Professional PA and Administration Skills
IQ IAM Level 3 Certificate in Business and Administrative Management (VRQ)
IQ IAM Level 4 Certificate in Office and Administration Management (VRQ)
Your route to becoming the most efficient office manager you can possibly be and the promotion opportunities beyond it will largely depend on the size of the company you work for and the roles which exist. Take a look at our example career progression path below with a guide to expected annual salaries from January 2017 according to GlassDoor.co.uk:
Team Leader – £22,000 – £28,000
Sales/Admin Manager – £25,000 – £30,000
Office Manager £18,000 – £50,000
HR Manager £35,000 – £80,000
Senior Manager – £60,000 – £80,000