Dealing with Incoming Calls Positively

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from £390

Fri 28 Sep 2018 Leeds £390.00 Book
Thu 18 Oct 2018 Bristol £390.00 Book
Thu 8 Nov 2018 Birmingham £390.00 Book
Birmingham, Bristol, Edinburgh, Leeds, London, Manchester, NottinghamGet in touch
  • 1 day
  • Full time
  • Public | Classroom
  • Beginner
  • CPD 5.5
  • 10
  • 11668

The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving live calls and getting instant feedback from the trainer.

This Dealing with Incoming Calls Positively course is available throughout the UK.

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