Winning More Business on the Telephone Telesales (1 reviews) from £390 Fri 31 Aug 2018 London £390.00 Book Fri 7 Sep 2018 Leeds £390.00 Book Thu 27 Sep 2018 Birmingham £390.00 Book Wed 17 Oct 2018 Edinburgh £390.00 Book 1 2 > Birmingham, Edinburgh, Leeds, London, Manchester, NottinghamGet in touch1 dayFull timePublic | ClassroomBeginnerCPD 5.51011748DescriptionWhy attendContentsThis course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help those fielding incoming sales enquiries to increase their conversion rates. Benefits Greater confidence in making outgoing calls professionally The ability to overcome objections effectively Further development of an individual style Better follow-up call techniques Delegates will return to the workplace with genuine leads developed during the course 09:30 – 09:45 Coffee & Course Objectives 09:45 – 10:15 Telephone Prospecting 10:15 – 11:00 Task 1: Follow Up Calls (What do you really want to achieve with these calls?) 11:00 – 11:15 Starting the Follow-Up Call (Ensuring information sent has been received and questions to establish degree of interest) 11:15 – 11:30 Coffee break 11:30 – 11:45 Using A Prospect System (Following up enquiries effectively) 11:45 – 13:00 Participants to Make Outgoing Calls (One to one supervision and advice) 13:00 – 14:00 Lunch 14:00 – 14:30 Negotiating & Closing Skills On The Telephone 14:30 – 15:30 Improving Qualification (When to use open and closed questions) 15:30 – 16:30 Participants to make outgoing calls (One to one supervision and advice) 16:30 – 16:45 Summary & Action Plans Agreed By PTP Training & Marketing Reviews 1 PostAuthor Alex Quinn11th February 2017 On the 9th February I attended the PTP Training course “Winning More Business on the Telephone.” Throughout the day on this course I learnt a variety of new,different skills which have helped me carry out my telephone calls better ever since. I thought the trainer Tracy Richards was the ideal candidate to carry out the course, as she was helpful and I felt she taught the course very well throughout the duration of the day. Log in to Reply Leave a review Cancel replyYou must log in to leave a review Email. Password Remember Me Lost your password? Register Forgotten Password Cancel Register For This Site A password will be e-mailed to you. Username. E-mail Login with your Social ID Login with your Social ID This site uses Akismet to reduce spam. Learn how your comment data is processed.