JOB TITLE: Security Officer

LOCATION: Waverley Market

PAY RATE: £12.70 per hour,

Part-time: 24 Hours per week 3 days over 7 (Must be Flexible)

OVERVIEW OF JOB DESCRIPTION

• As a uniformed customer Ambassador here at Waverley Market Edinburgh you will be the public face of the Security Team and site estate management.
• You will always act with professionalism, integrity and honesty.
• You will have a can-do attitude in this highly influential role.
• This is a very proactive visible role that requires excellent customer service skills.

Main Duties & Responsibilities:

• The Protection of life, protection of property and premises, prevention of loss and waste and the prevention and deterring of crime.
• To assist Centre Management in complying with Security related disciplines and procedures.
• To be vigilant regarding Health & Safety practices and to report any known breach of the Companies Health & Safety Policy to the Centre Management.
• To be the first point of contact for customers and visitors to the Centre in a polite and professional manner.
• To be an ambassador of the site delivering first class visitor focused service each time.
• To work as a team player in meeting visitor needs and actively contributing to the efforts of all departments.
• To continuously look for opportunities to be of assistance to visitors at the retail / leisure park, proactively helping wherever opportunities arise.

Requirements

• SIA Door supervisor licence (Desirable) – But willing to obtain prior to employment.
• SIA CCTV licence (Desirable) but must be capable of completing course and passing exam.
• Previous experience:
• We will consider applications for those without a current SIA licence if you can demonstrate that you have extensive evidence of working in a customer focused / facing role.
• The Customer Ambassador role is a very customer facing, customer focused role requiring a proactive person who is friendly, approachable and a good communicator. You will exceed expectations of others.
• You must exceed with good oral and written communication skills (Essential)

Benefits

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis