• Description

This role within the IT department involves researching, recommending, and implementing technology solutions to meet the firm’s needs. Reporting to the Senior Infrastructure & Applications Manager, you will oversee project deliverables, ensuring they align with business goals and deliver measurable value.

Key Responsibilities

• Support the Senior Infrastructure & Applications Manager in delivering team objectives.
• Provide IT management with technical information and advice.
• Collaborate with our Managed Service Provider and internal teams to maintain service levels.
• Lead the development, support, and adoption of Microsoft 365 solutions.
• Manage the technical implementation of new services and manage roadmaps for existing ones.
• Integrate applications effectively and escalate support issues when necessary.
• Propose technology solutions to address new business initiatives.
• Monitor market trends to ensure alignment with evolving requirements.
• Partner with IT teams to drive continuous improvement.

Project Management

• Develop plans, goals, and budgets while managing resources effectively.
• Lead technical work across all project phases to ensure timely completion.
• Prepare RFPs and manage vendor selection meetings.
• Coordinate project communications and negotiate vendor pricing.

About You

With experience in professional services, you are proactive, confident, and capable of working independently. You excel in communication and collaboration, with proven skills in planning, documentation, and IT solution delivery. Your track record in project management reflects your ability to drive success.

Advanced knowledge of:

• Microsoft Active Directory/Entra and Microsoft 365 services (e.g., Exchange, Teams, SharePoint, Intune, Defender).
• VMware, storage (e.g., Pure), and network support (e.g., Cisco).
• Firewall configuration (e.g., Palo Alto).

Desirable experience with:

• Meraki Wi-Fi, SenseOn MDR/XDR tools, iManage, Mimecast, and RingCentral.

About Our Culture

Impact-Driven Purpose
We align profit with social purpose to create lasting positive impact for our people, communities, and planet.

Committed to the Climate
Through our Climate Programme, we reduce environmental impact and drive a just transition to net zero.

Championing Inclusion
We foster a diverse, inclusive culture where creativity and innovation thrive.

Flexible and Hybrid Working
Our hybrid model supports balance, with part-time options and at least two office days weekly.

Progressive Benefits
We offer green pensions, IVF support, private healthcare, and more for your well-being and growth.

About Bates Wells

At Bates Wells, we’re not the average law firm. We believe that actions speak louder than words. We strive to do the right thing as a business and to help our clients make a positive impact on their people and society.