Policy Expert - Business Analyst

We’re on a mission to make: The most successful insurance disruptor people want to stay with for life

Are you ready to transform the insurance industry with innovative technology? At Policy Expert , we are on a mission to revolutionize Home , Pet , and Motor insurance, making it clear, fair, and great value for customers. Since our inception in 2011, our breakthrough thinking and proprietary tech, have won us over 1.5 million customers and the title of the UK’s No.1-rated home insurance provider for 9 years.

Hear from our team about what it’s like working at Policy Expert ✨

We are the Business Analyst team, a vital link between our business objectives and technological innovations. We collaborate closely with the Head of Product, software engineers, marketing teams, contact centres, and more to advocate and support the delivery of our strategic goals.

You will be embedded in one of our product-led verticals, each functioning as a self-governing business unit. These verticals include Home, Pet, Motor, Shared Services, Platform, Pricing/Underwriting/Counter Fraud, and Data Science.

Your day to day:

• Investigate business problems and opportunities prioritised by our Heads of Product, validating our understanding, and the potential benefits, and working with our business, delivery, and tech experts on an approach that creates value for our customers.
• You will be able to articulate the commercial value of an idea to communicate the value of our work.
• You will work across and manage a wide range of stakeholders to chart a path to delivery, prioritising sprint backlogs while ensuring the process has been collaborative and clear to others. You will also ensure that the delivery dovetails with the product strategy and broader Policy Expert ‘North Star’.
• Support colleagues by encouraging best practices inside and outside the teams.
• Take a well-defined idea and be responsible for nurturing it through to implementation and beyond.
• Organise and run workshops to extract requirements from key stakeholders.
• Provide insight and options to tech and our business.
• Create informative documentation, such as Business Process Models, Wireframes, and User Stories.
• Support the implementation of stories with the teams.
• Monitor and measure the success of each initiative

Who are you:

• To help support our drive to disrupt the insurance industry and build deeper relationships with our customers, we’re looking for a dynamic, self-motivated problem solver.
• Knowledge of the UK Personal Lines Insurance industry would be helpful, but what is more important are the skills to analyse, question, collaborate and communicate.
• A strong team player: collaboration is a big thing for us so being able to challenge / support and be challenged/supported by others is key to our continuous improvement.
• Be interested in good delivery fundamentals such as quality, speed to market, optimising for flow, and delivering value early, and take pride in the products our teams create and the principles on which they’re delivered.
• An open and honest communicator who can motivate, lead, and challenge.

Benefits:

This role will be based in our London office in a 50/50 Hybrid mode.

Learning budget of £1,000 a year + Study leave (with encouragement to use it)

Private medical & Dental cover

Enhance maternity & paternity

Travel season ticket loan.

️ Access to a wide selection of London O2 events and use of a Private Lounge.

Employee Wellbeing Programme.

We aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.

Useful links:

Glassdoor | Trust Pilot | Best Companies