We now have an exciting opportunity for a Vendor Management Assistant to join our EMEA Business Operations team on a six month fixed term contract basis (with possibility to extend). As the Vendor Management Assistant you will have a hands-on role, providing operational and commercial advice, guidance, and support to business teams to ensure the effective management of vendors used across the client delivery teams. You will be responsible for supporting the implementation of governance procedures that support the adherence to contractual obligations, internal systems, processes and policies. In addition, you will interface with a variety of stakeholders including vendor relationship owners, technical subject matter experts and external vendors.

Tasks and responsibilities

• Triage requests and queries received in team mailboxes including monitoring and maintenance of the mailboxes.
• Complete and maintain internal records ensuring all requests received are logged and tracked through to completion and to enable proactive progress reporting and the provision of internal management data.
• Support the vendor onboarding programme across EMEA including providing practical and commercially driven advice to operational queries relating to the use of vendors.
• Monitor and maintain data sources including SharePoint sites, Intranet pages and knowledge libraries to facilitate visibility of information of across relevant teams.
• Interface with all relevant internal teams, including subject matter experts and internal policy owners to facilitate the prompt and efficient resolution of queries.
• Support teams to understand any additional supporting processes required to complement the standard company policies.
• Coordinate user training of third-party provider products used by business teams.
• Establish and maintain trusted and collaborative working relationships with internal and external teams communicating effectively in writing and verbally.
• Develop knowledge of internal vendor management policies and their practical application within our business.
• Actively take part in project work to support continual improvement of team processes, proactively identifying innovative solutions and use of technology to streamline processes where appropriate.
• Support the preparation of management information (MI) reports through data gathering, cleansing, and formatting.
• Manage the invoice administration process including raising purchase orders, invoice reconciliation, preparation of cost schedules and dealing with invoicing queries from third-party providers.
• Support contract management activities, including reviewing agreements to highlight contractual obligations, assisting with performance reviews, and supporting contract negotiation and renewal processes.

Requirements

Essential

• Solid practical experience in areas such as sourcing, procurement operations or vendor management.
• An excellent communicator with the ability to establish effective and strong working relationships with internal and external contacts
• Exceptional analytical and problem-solving skills / solution drive mindset
• Self-starter and able to work under own initiative
• Ability to adapt quickly to high performance environment
• Capability to prioritise multiple activities within tight deadlines
• Proactive approach to identifying and resolving potential challenges
• Excellent attention to detail
• Flexible and open mindset to performing a variety of tasks
• A sound business understanding, commercially and risk aware
• An ability to identify problems, understand the complete impact of them and see challenges through to a conclusion
• Strong experience in the use of MS Office 365 products

Preferred

• LEAN, six sigma, project management certification or similar experience of these principles
• Experience using Microsoft power platforms and SharePoint administrator experience would be advantageous
• Experience with ISO standards (monitoring and/or implementing)

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.