Business Administrator Apprentice - Level 3

The apprenticeship:

Qualification: Business Administration Level 3

Duration: 15 months

A leading training provider has an exciting opportunity for an aspiring administrator to join their team at their head office in Chesterfield. As an apprentice you will gain invaluable skills, a prestigious Level 3 qualification and help the company continue to grow and reach their targets.

About our client

Our client is one of the country’s leading providers of the Drink Drive Rehabilitation Course. This is a court referred course for those who have received a ban by the courts for drink driving. They hold training courses throughout the UK in respect of Drink Drive Rehabilitation on behalf of the Driving Vehicle Standards Agency (DVSA) and HMCTS.

The role:

Possible start date: ASAP

Monday to Friday 9am to 5:30pm and 1 Saturday in 5, 9am-12pm

Total working hours: 35

What you will do in your working day:

• Assisting in resolving any administrative issues
• Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date in our systems
• Printing and collating of post
• Maintaining and supporting with electronic and hard copy filling systems
• Inbound and outbound calls * (no cold calling involved)*
• Dealing with inbound customer enquiries through emails & telephone calls
• Answering telephone and email enquiries professionally and within a reasonable timescale
• Maintaining and updating information on our CRM system
• Open and sort documents accordingly
• Taking payments by telephone on our company operating system

The training you will receive:

• Level 3 Business Administration qualification
• All training is undertaken online, through a combination of self-paced eLearning and live online classes
• Functional skills in English & maths if required

Future prospects:

Potential full time role on successful completion of the apprenticeship

Requirements

Essential Skills

• Good communication skills
• Time management skills
• Word Processing and Spreadsheet competence
• Ability to work on your own and also as part of a team
• Strong attention to detail both personally and to your work
• Organised and able to prioritise workload
• Ambition to grow within the business

Desirable skills

• Ability to thrive in a fast-paced environment
• Confident telephone manner
• Previous experience in an admin related role.
• GCSE or equivalent English (Grade A* - C 9/4)
• GCSE or equivalent Maths (Grade A* - C 9/4)