Office Administrator
at Hope Homecare Services LimitedAbout the job
We are seeking a strong and experienced Office Administrator to join our team. This role is perfect for a motivated individual with a minimum Level 3 in Health and Social Care and a proven track record in office administration.
The successful candidate will be a highly organized, proactive, and confident professional who can step into a fast-paced environment and take charge of the administrative operations with minimal supervision.
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Key Responsibilities:
✔ Office Management:
Oversee day-to-day administrative tasks, ensuring the smooth running of the office.
Maintain and update records, databases, and documentation in line with company policies.
✔ Administrative Support:
Provide support to the management team, including scheduling meetings, preparing reports, and coordinating communication.
Manage incoming and outgoing correspondence, including emails and phone calls.
✔ Compliance & Record-Keeping:
Ensure all administrative processes comply with regulatory standards.
Maintain accurate service user and staff records, including HR files, training matrices, and care-related documentation.
✔ Problem Solving & Leadership:
Identify and resolve issues efficiently, ensuring minimal disruption to operations.
Act as a central point of contact for staff, clients, and external stakeholders.
Requirements
✔ Qualifications:
Minimum Level 3 in Health and Social Care (essential).
✔ Experience:
At least 3 years of office administration experience, preferably in the health and social care sector.
Experience managing compliance, HR records, and coordinating administrative functions.
✔ Skills & Attributes:
Strong organizational and time management skills.
Excellent communication skills, both written and verbal.
Ability to work independently, take initiative, and manage a busy workload.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
Benefits
✔ 28 days holiday per year (pro-rata)
✔ Healthcare benefits
✔ Opportunities for professional development and training
Hope Homecare Services Limited
Classification:
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Details and stages
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