Operations Director

at Universal Business Team  
Business Consulting
About the job
HYBRIDDartford, Kent, EnglandFull-Time ~ Permanent
Open to new applications

Salary: Circa £130,000 + £20,000 Bonus
Benefits: Performance-based bonus + Car Allowance + Private Healthcare + 23 Days Holiday (rising to 28 with service) plus 8 Days Bank Holiday + Growth Opportunities + Free lunch on a Friday + Fruit, snacks & hot drinks every day + Access to Employee Assistance Line
Location: Kent (HQ) with Multi-Site Travel Required
Hours: Monday – Friday | Full-Time

We are partnering with a market-leading specialist hire business that is experiencing phenomenal growth and seeking a high-calibre Operations Director to help scale its operations and drive strategic transformation.

This is an exciting opportunity to join a dynamic, values-led organisation where you will have the autonomy, investment, and leadership backing to turbocharge growth, optimise operational performance, and lead large-scale transformation projects.

If you thrive in a fast-paced, agile environment and want to be part of a business that truly values innovation, operational excellence, and people development , this is the role for you!

Why This Opportunity?

This isn’t just another Operations Director role. This is an opportunity to:

  • Join a high-growth business on a £100m+ trajectory
  • Take ownership of operations across multiple sites, leading a major expansion
  • Shape the future of operations, implementing best-in-class processes and automation
  • Work in an agile, innovative environment, with investment in new systems and capabilities
  • Be part of a values-driven business that genuinely cares about people and sustainability
  • Take a seat at the leadership table of a cash rich company and drive long-term success

The Role

As Operations Director , you will take full ownership of multi-site warehouse, logistics, and fulfilment operations , ensuring that the business scales efficiently while maintaining exceptional service levels.

You will work closely with the CEO, Board, and Leadership Team , spearheading operational transformation, digitalisation, and process automation , and leading a major site relocation project as part of the company’s growth strategy.

Key Responsibilities:

✔ Lead and optimise multi-site warehouse, logistics, and fulfilment centre operations
✔ Implement ERP and data-driven strategies to enhance operational efficiencies
✔ Drive continuous improvement initiatives, embedding best-in-class systems and processes
✔ Manage and develop high-performing teams, fostering a culture of accountability and excellence
✔ Oversee a major site relocation project, ensuring seamless transition and scalability
✔ Enhance stock, inventory, and fulfilment processes to maximise efficiency
✔ Collaborate with the CEO & Board to execute long-term operational strategy
✔ Champion health & safety, ESG compliance, and operational sustainability

Requirements

This role is ideal for a strategic and hands-on leader with a strong background in scaling multi-site operations. You should be commercially astute, data-driven, and a people-first leader who thrives in a fast-growth, agile environment.

What You’ll Need to Succeed:

✔ Proven leadership as an Operations Director or Head of Operations within a £75m+ revenue business
✔ Strong background in warehouse, logistics, and multi-site operations , ideally in hire-related industries (e.g. construction, heavy industry, oil & gas, food)
✔ Data-driven mindset – ability to drive efficiencies using ERP systems and analytics
✔ Experience in on-site project delivery teams & subcontractor management
✔ Continuous improvement champion – process automation & transformation expertise
✔ Strong leadership skills – a people-focused approach with a passion for talent development
✔ Ability to execute major infrastructure projects , such as site relocation and expansion

IND25

UB

Universal Business Team

Classification:

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