Job Overview
This is an exciting opportunity to join the Para Group team as we continue to develop our residential care services for children and young people.

This is a fast-paced, varied role. You will be working with the operational team, local authority commissioners and placement teams, ensuring we maintain our referral pipeline and increase Para Group’s provision nationally.

Job Role:

• To process referrals for Para Group
• To maintain the referral pipeline contributing to the growth of the division
• To manage the placement planning in partnership with the homes managers and head teachers
• To develop and maintain excellent relationships with our local authority partners
• To research opportunities for growth within education and residential child care

Duties:

• To ensure referrals are reviewed and processed in a timely manner, working alongside the operational team to meet conversion rate targets
• To follow internal recording procedures ensuring records are accurate, clear and of high standard
• To liaise and build good working relationships with local authority placement teams, commissioners and all known stake holders
• Attendance at commissioning events as required
• Participation in external and internal meetings relevant to the work of the team
• Contact and liaise with commissioners and placement teams by telephone in response to enquiries
• Promoting the specific services that are on offer to prospective purchasers
• Maintaining a live database of referrals
• Undertake all administration, issuing questionnaires, marketing material, making offers, sending out placement agreements and contracts, issuing brochures and flyers to advise of current vacancies.

Knowledge / Experience

• Knowledge of children’s social care and education
• Good computer skills across a variety of platforms
• Knowledge of supported Accommodation desirable but not essential
• Experience of working in an administrative/sales capacity
• Experience of managing referrals in children’s services

Key Competencies:

• Ability to build positive relationships with external and internal stakeholders
• Experience of working to tight deadlines in a fast-paced environment
• Willing to work flexibly to meet the needs of the business
• Self-driven and able to work as part of a team
• Ability to work with a range of IT systems and keep accurate and timely records
• Diligence and attention to detail
• Written and verbal communication skills

Benefits:

• 33 days leave inclusive of bank holidays
• Training and Development
• Annual company events

Job Types: Full-time, Permanent

Pay: £35,000.00-£40,000.00 per year

Benefits:

• Casual dress
• Company pension
• Free parking

Schedule:

• Day shift
• Monday to Friday
• No weekends

Licence/Certification:

• Driving Licence (required)

Work Location: In person

Reference ID: Referrals Manager