Job Title: Mental Health Healthcare Support Worker (Inpatient)

Trust: Greater Manchester Mental Health NHS Foundation Trust

Location : John Denmark Unit

Pay Rates: Day- £13.13

Sat/Nights - £17.73

Sun/Bank - £22.19

Contract Length : Full time

Contract End date : 31/12/2026

Shift Patterns: All shift types Week/ Weekends/ Days and Nights

About the Trust

Rated Good in their most recent CQC report, Greater Manchester Mental Health NHS Foundation Trust (GMMH) provides inpatient and community-based mental health care for Bolton, Manchester, Salford, Trafford and Wigan. The Trust also provides a wide range of specialist mental health and substance misuse services for patients from Greater Manchester and beyond. From the beauty of the surrounding countryside to the heart of the vibrant inner city, Greater Manchester has something for everyone.

Why might this job interest you?

Being a Mental Health Healthcare Support Worker (Inpatient) in the NHS is a versatile and impactful role that spans across various healthcare settings, from hospitals to community clinics. It involves providing comprehensive care to patients of all ages and backgrounds, addressing both acute medical needs and long-term health management. The flexibility in scheduling allows general nurses to balance their professional responsibilities with personal commitments, ensuring they can deliver compassionate and effective care while maintaining a healthy work-life balance.

What you can add:

• Support patients to maintain their interests, identity, appearance, emotional and physical well-being whilst receiving various forms of care, observing and reporting any changes to the nurse in charge. Promote and support patients/clients rights, beliefs and choices whilst on the ward/department, taking into account issues of diversity and cultural needs.
• To provide personal care to patients in accordance with their individualised care plan in a respectful manner, showing proper regard to their right to privacy and dignity.
• Provide input to care plan discussions with a qualified practitioner where requested, using knowledge of patient and environment.
• Under direction and agreement of a qualified practitioner the post holder will independently undertake escort duty with patients, including where the patients have been risk assessed or might present with more complex needs. This may include high risk escorts for patients in Secure Services (where applicable).
• To carry out duties as allocated by a qualified practitioner. Engage with patients to undertake activities, following the care plan. Supervise one to one and straight forward group sessions. Required to use own initiative and decision making in the planning and delivery of some basic activities.
• Where applicable, and with appropriate training/refresher training, undertake and record clinical observations (which may include: temperature, pulse, blood pressure, blood glucose, weight, input/output of diet and fluids etc) as required and instructed, with access to supervision from a qualified member of staff. Recording the observations accordingly and escalating any concerns to a qualified practitioner as appropriate.
• Establish and maintain effective and appropriate relationships with patients, their carers, relatives, friends and other members of staff. Use verbal and non-verbal skills to overcome communication barriers presented by patients due to their mental health or learning disability needs. Report any change or unusual occurrence in an individuals behaviour or condition to the registered nurse.

The role will involve, but not be limited to you performing the above.

What you’ll need:

Qualifications :-

• Care Certificate or able to work towards obtaining this
• Health and Social Care Apprenticeship to level 3/equivalent experience or able to work towards obtaining this
• Care Certificate
• H&SC Apprenticeship Level 2
• British Sign Language Level 2 Certificate or able to work towards obtaining this *

Experience:-

• Previous experience working in a clinical/care setting with people with Mental Health or Learning Disabilities
• Experience of either working in a care environment or having caring responsibilities in personal life
• Experience of working or interacting with diverse groups of people
• Experience of being able to organise, plan and prioritise own work/time
• Experience of using IT systems
• Experience of using electronic patient notes and records

Knowledge:-

• Awareness of Mental Health and Mental Illness, its effects on the individual, family and friends
• Awareness of the effects of illicit drug use
• Awareness of the Mental Health Act
• Willingness to undertake & complete PMVA training and engage in techniques as required
• Understanding of emotional intelligence and reflective practice
• Awareness of safeguarding considerations regarding children and vulnerable adults
• Awareness of Trauma-Informed principle.
• Depending on the Trust, you may require variable additional certification and skills.

Health & Fitness:-

The job holder must be assessed by Occupational Health as having a level of fitness to carry out duties/tasks after reasonable adjustments under the terms of the Equality Act 2010 have been made. Rehabilitation of Offenders Act 1974 - A Disclosure will be requested for this in the event of a successful application.

Level: Enhanced

The benefits we can offer you in return:

• Putting People in Places to Care be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life.
• Weekly pay to give you access to your wages more quickly.
• Blue Light Card NHS Discount Provider
• First choice of shifts/placements at the Trust of your choice over agencies.
• Our team is always happy to help - access our support line any time.
• Working options to suit your lifestyle being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements.
• Training and development opportunities via the Trust and NHSPs own academy.
• Explore different wards, keep your skills up to date whilst gaining vital experience.
• Being part of the NHSP Community means youll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more.

Who are NHS Professionals?

NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

Further Information for Post holder(s)

This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process. All information obtained or held during the post-holders period of employment that relates to the business of the Trust and its service users and employees will remain the property of the Trust. Information may be subject to disclosure under legislation at the Trusts discretion and in line with national rules on exemption.

All Trust sites have been designated a no smoking area. The post holder is therefore advised smoking is not permitted within the hospital premises or grounds or whilst representing the Trust in the course of their duty. While the Trust will not discriminate against employing smokers, all prospective employees should be aware of this policy

Job Types: Full-time, Part-time

Pay: £13.13-£22.19 per hour

Benefits:

• Company pension
• Employee discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Work Location: In person

Reference ID: M0042-25-0624