Account Operations Executive - GCC
at TD SYNNEX (UK)
IT Distributor
About the job
Basingstoke, Hampshire, England
HYBRID
Open to new applications
Full-Time ~ Permanent
Job Purpose:
Provide an excellent customer experience through full ownership of all sales administrative tasks including the accurate and timely processing of sales orders and directly interacting with Customers, Account Managers & any relevant internal departments.
Responsibilities:
- Ownership of any customer related administration including the use of Portals, customer feeds and back order management
- Ensure all orders/ amendments/ reports are actioned within agreed SLA’s, providing an exceptional level of service to the customer
- Develop strong and professional relationships with Customers, Account Managers & any relevant internal departments
- Take responsibility for ensuring any escalations are dealt with in a timely and effective manner
- Take on any other duties as requested by their line manager to support the sales function to achieve agreed KPI’s
Knowledge Skills and Experience
- Strong attention to detail
- Process driven & results orientated
- Customer focused
- Excellent organization skills
- Effective time management and prioritizing skills
- Numerate
- Excellent telephone manner
- Excellent communication skills
- Excellent customer relations skills
- SAP R3 (preferable)
- Working knowledge of Word, Excel, Outlook
LI-KG1
LI-HYBRID
Key Skills
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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TS
TD SYNNEX (UK)
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Team inkscroll - 0 days ago
pretend that this is a blurredText long comment