Description

Position: Lean Operations Specialist/Manager

Location: London

Department: Operations

Job Type: Full-Time or Consultancy

About Us:
PTW is a global video game development and services provider, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 14 countries worldwide and offices across North America, Europe, South America, and Asia. Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The PTW family of brands includes SIDE, Ghostpunch Games, and 1518 Studios. For more information, visit www.ptw.com.

About the Role:
PTW is in need a Lean Operations Specialist or Manager to drive efficiency, eliminate waste, and optimize workflows across our organization. This is a hands-on role for an expert in Lean/Six Sigma methodologies who can get into the weeds, analyze inefficiencies, and implement cost-saving solutions. They will work closely with leadership and teams to streamline processes, scrutinize spending, and ensure every resource is utilized effectively.

Key Responsibilities:

• Conduct in-depth operational audits to identify inefficiencies and waste.
• Develop and implement process improvements to enhance productivity and reduce costs.
• Apply Lean, Six Sigma, and other efficiency frameworks to optimize workflows.
• Analyze spending patterns, vendor contracts, and resource allocation to eliminate unnecessary costs.
• Work hands-on with teams to redesign processes for maximum efficiency.
• Establish key performance indicators (KPIs) to measure operational improvements.
• Provide leadership with data-driven recommendations and execution plans.
• Train internal teams on best practices for maintaining efficiency and cost control.

Key Skills

Lean and Six Sigma
Spend Analysis
Operational Audits
Supply Chain and vendor management
Change Management
KPI and Metrics
Project management
Tech, Gaming Services industry a plus

Requirements

Required Qualifications:

• Proven experience in Lean/Six Sigma (Green or Black Belt preferred).
• Strong background in operational efficiency, process optimization, and cost reduction.
• Hands-on approach with a track record of implementing real-world efficiency improvements.
• Ability to work across departments, break silos, and drive change.
• Strong analytical skills with experience using data to inform decisions.
• Excellent problem-solving and communication skills.
• Experience in [industry-specific experience if needed] is a plus.

Benefits

What’s in it for you?

Competitive Base salary

Who we are

PTW is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia.

Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games. For more information, visit www.ptw.com.