Job Ref: SEG2170

Branch: Portrush Atlantic Hotel

Location: Portrush Atlantic Hotel, Portrush

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Part Time

Shift pattern: Various

Hours per week: 16 - 32

Posted date: 25/02/2025

Closing date: 10/04/2025

Tucked away in the heart of Portrush and offering stunning views of the Atlantic Ocean, the Portrush Atlantic Hotel is the ideal base for discovering the beauty and charm of Northern Ireland’s spectacular coastline. With a wealth of attractions and activities nearby, from historic castles to world-class golf courses, there’s something to captivate every guest. The hotel provides not only an exceptional destination but also a rewarding workplace for those passionate about hospitality. Join a dedicated team committed to creating unforgettable and unique experiences for on every occasion.

The Opportunity

An opportunity to join the team as Hotel Receptionist at the Portrush Atlantic Hotel. Reporting into the Reception Manager you will be responsible for assisting with a warm welcome and fond farewell.

The successful candidate will be responsible for:

• Welcoming guests to the hotel and ensuring the guest experience is exceptional
• Providing an efficient and professional guest service when greeting guests and dealing with their requests as required
• Providing an efficient and professional reception experience for guests, including check-in and check-out
• Presenting a professional image to all guests in line with our high standards and excellent service delivery
• Promoting all company products and services to prospective guests
• Compiling guests’ bills and ensuring payments are received in a timely manner.

What we are looking for?

• 1 Years’ experience in a guest focused role
• Experience of working as a Receptionist gained within the hospitality or service industry
• High level of computer literacy
• Professional telephone manner
• High standards of attention to detail and personal presentation
• Excellent interpersonal skills and communication skills
• Demonstrable guest focused approach with a passion to deliver excellent guest service

The Perks

• A competitive salary and benefits package that reflects your experience and dedication.
• The opportunity to be part of creating an exceptional guest experience, working with a talented team of hospitality professionals.
• A dynamic and supportive work environment where your creativity and innovation will be valued.
• Staff meals, uniform, and ongoing opportunities for training and professional development.
• Discounts on stays and dining experiences for you and your family.
• Enrolment in pension from Day 1 for all eligible team members.
• Incentive schemes.
• Team Celebrations.

Right to Work

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

Located in Northern Irelands breathtaking coastline on the Atlantic Ocean, Portrush Atlantic Hotel is situated in a favourite seaside resort of Portrush offering a mulititude of attractions and opportunities. We boast 69 bedrooms and a full service restaurant with conference and banqueting options. Our values are at our core as we aim to drive standards in this distinguised yet characteristic property.