Job Ref: SEG2167

Branch: Portrush Adelphi

Location: Portrush Adelphi, Portrush

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Part Time

Shift pattern: Various

Hours per week: 32

Posted date: 25/02/2025

Closing date: 10/04/2025

Nestled in the heart of Portrush on Northern Ireland’s stunning Causeway Coast, the Marine and Lawn - Portrush Adelphi Hotel will be opening its doors in April 2025, offering a luxurious retreat with elegant design, and world-class hospitality. There has never been a more exciting time to join the newly renovated Portrush Adelphi Hotel as we embark on a new journey under the Marine and Lawn Portfolio of Hotels and Resorts.

The Opportunity

An opportunity to join the team as Hotel Receptionist at the Portrush Atlantic Hotel. Reporting into the Front Office Manager you will be responsible for assisting with the seamless welcome and fond farewell.

• Welcoming guests to the hotel and ensuring the guest experience is exceptional
• Providing an efficient and professional guest service when greeting guests and dealing with their requests as required
• Providing an efficient and professional reception experience for guests, including check-in and check-out
• Presenting a professional image to all guests in line with Marine Lawn brand standards and excellent service delivery
• Promoting all company products and services to prospective guests
• Compiling guests’ bills and ensuring payments are received in accordance with Marine Lawn brand standards

What we are looking for?

• 1 Years’ experience in a guest focused role
• Experience of working as a Receptionist gained within the hospitality or service industry
• High level of computer literacy
• Professional telephone manner
• High standards of attention to detail and personal presentation
• Excellent interpersonal skills and communication skills
• Demonstrable guest focused approach with a passion to deliver excellent guest service

The Perks

• A competitive salary and benefits package that reflects your experience and dedication.
• The opportunity to be part of creating an exceptional guest experience, working with a talented team of hospitality professionals.
• A dynamic and supportive work environment where your creativity and innovation will be valued.
• Staff meals, uniform, and ongoing opportunities for training and professional development.
• Discounts on stays and dining experiences for you and your family.
• Enrolment in pension from Day 1 for all eligible team members.
• Incentive schemes.
• Team Celebrations.

Right to Work

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

Opening Early 2025

Renovations are now underway at Portrush Adelphi, the sixth hotel in our collection.

With a new look inspired by the area’s rich maritime and golf history. Lobby space, guest rooms, bar restaurant will all be reimagined in signature Marine Lawn style.