Senior Digital Events Manager - Meetings and Events Technology Service
at Boston Consulting GroupAbout the job
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You’ll Do
The IT Meetings & Events – Digital Events Manager will play a key role at the intersection between business & technology to successfully deliver virtual and hybrid meeting & event formats, focused on our most advanced events. In this role, you will develop a detailed understanding of meeting/event owner objectives for their specific meeting and consult on available technologies to best support the outcomes required. You’ll understand e2e technology offerings in depth and apply your expertise to work across platform design, setup and customization, session and experience design and overall flow of the meeting to deliver a top-notch participant experience bringing the BCG brand to life.
The Meetings & Events Technical Services (METS) team is the technical partner to support any internal and external BCG-hosted meetings and events. METS is an established team of global technical professionals with a wide network of AV, meetings services (network, print etc.), digital and virtual meetings solutions. With the recent shift to virtually hosted meetings, the future will hold a mix of virtual and in-person elements to connect participants and speakers most effectively.
YOU’RE GOOD AT
As IT Meetings & Events – Senior Digital Events Manager you will be a leading expert and trusted consultant to translate meeting & business objectives into a high-quality technical design and setup of virtual platforms and digital tools. You will own and manage the end-to-end digital attendee experience for in-person and virtual participants across all digital tools:
- Build trusted relationships across IT and multiple business functions, partnering effectively with diverse internal stakeholders and senior meeting and event owners focused on high-profile meetings and events
- Take a consultative approach to understand meetings and events objectives, apply complex technology solutions and concepts and translate into solution options presented to meeting owners to shape demands towards best-in-class technical designs
- Assembling & coordinating a technical delivery team based on specific meeting and events needs (ranging for technical platform build/implementation, in-meeting technical hosting & AV support, day-of-event support structures)
- Work in a fast-paced, highly flexible and demanding environment, while maintaining focus to an on-time and high-quality delivery for platforms, solutions and live meeting support
- Driving the establishment and continuous improvement of internal best-practices and work-processes within your team and across associated IT- and functional teams
What You’ll Bring
The IT Meetings & Events – Digital Events Manager is part of an established team of meeting & event professionals and a best-in-class global IT organization:
- A proven track record of meetings & events planning and management, especially recent experience with virtual and hybrid meeting settings and supporting platforms around registration, mobile applications and virtual event platforms (e.g. Cvent, Intrado, 6Connex, Mobile Event Apps)
- Strong understanding of the latest market landscape of virtual meeting solutions and passion to develop an in-depth knowledge on virtual event platforms and how to maximize their effectiveness in virtual and hybrid settings
- Strong project management capabilities and experience or product ownership capabilities, working closely with internal or external IT and non-IT stakeholders
- Passion to work in close partnership with non-IT stakeholders, translating complex IT technology concepts into non-technical language and into real-life business application
Boston Consulting Group
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