Do you have extensive experience in managing complex Technology operations?

Do you have a passion for empowering, leading, and inspiring a team?

Are you looking to work for an international business during a period of significant growth?

ASK4 is growing, expanding our services, and reaching new territories, and we are looking for motivated and dedicated individuals to help us reach our ambitious goals. Following new investment, ASK4 seeks a visionary Technology Operations Director with unparalleled ambition and a hunger to elevate their career to the next level.

You will be responsible for overseeing and optimising our organisation’s technological infrastructure, with a focus on networking, platforms, systems, and IT. You will lead several high-performing operations teams, ensuring that our ISP network, hosting, and IT environment is secure, scalable, and aligned with the business’s strategic objectives.

This role offers a unique opportunity to shape the future of technology within our company and to grow into a top executive position, contributing significantly to the strategic direction and innovation in technology. driving and championing change at the organisation being a senior level partner to the CTO and strategic advisor to the wider leadership team to develop and implement a technology operations roadmap that drives efficiency, innovation, and continuity.

Why us?

• You’ll get a real opportunity to elevate your career in a supportive fast-moving environment.
• Enjoy top-notch perks and a competitive package
• Work on groundbreaking solutions in the internet access space
• Join a team that values every voice and idea
• Find out more at www.ask4.com/about-us/careers

What you’ll be doing:

• Leading and empowering a diverse team across networking, systems, platforms, and IT support, fostering a positive, collaborative, innovative, and performance-driven culture.
• Grow team members competence and confidence using the company’s personal development regime.
• Oversee Operational Project Delivery Working closely with cross-functional teams to integrate project milestones with the overall technology operations roadmap, ensuring that initiatives support the organisation’s goals.
• Cultivate a culture of clear communication and ownership within the operations teams, ensuring that each project phase is executed with accountability.
• Develop and execute an operational technology roadmap that aligns with overall organisational goals.
• Collaborate with executive leadership to prioritise initiatives and investments that optimise infrastructure and operational efficiency.
• Drive initiatives to modernise and streamline platform and systems operations.
• Stay abreast of emerging trends and technologies to keep the organisation at the forefront of IT operations.
• Manage relationships with external vendors and service providers to secure cost-effective and high-quality solutions.
• Act as a key technical advisor on IT operational matters, presenting insights and recommendations to senior leadership and board-level stakeholders.
• Develop and deliver executive-level communications regarding IT operations, performance metrics, and strategic initiatives
• Participate in the company Operational Board and the Technology Architecture group, serving as a representative for the CTO and other technology leaders in various internal and external forums.

Our ideal candidate will have experience of:

• Extensive experience in managing complex IT operations, in at least one of networking, systems administration, and platform management.
• Proven track record in planning, implementing, and maintaining scalable IT environments.
• Background in cybersecurity and IT risk management.
• Familiarity with agile operational methodologies.
• Demonstrated passion for improving the work life of technology professionals through advocacy, mentorship, and improvement of tools and practices.
• Proven ability to inspire, motivate, and lead engineers towards achieving excellence in a supportive and empowering environment.
• Have a knack for fostering positive relationships and a collaborative team atmosphere.
• The ability to clearly articulate technical concepts to non-technical audiences.
• Extensive knowledge of client/server engineering principals.
• Proven track record of successfully delivering complex technology projects on time and within budget.

Job Types: Full-time, Permanent

Pay: £90,000.00-£100,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Profit sharing
• Referral programme
• Sick pay
• Transport links
• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Sheffield S1 4JL

Expected start date: 07/04/2025