Who are we?

Lumon is a leading foreign exchange and international payments company which enables effortless overseas payments by uniting people, technology & expertise. We are passionate about what we do, as we believe helping people and companies achieve their goals is more valuable than just moving their money.

Life at Lumon

People are always at the heart of what we do, no matter if it’s our clients, our community or our Lumoneer’s. To give you a little flavour of what we mean…

The Role

The Interim Technology Director will be a hands-on leader responsible for maintaining the overall architecture, security, reliability, and scalability of our technology environment while driving operational excellence. This role requires a strategic thinker with a strong technical background and a proven track record of implementing a technology roadmap and vision.

The ideal candidate will possess a blend of leadership, technical expertise, and soft skills, including strategic planning, effective communication, project management, problem-solving, and a keen awareness of cybersecurity. Experience in managing infrastructure and IT operations within a financial services or similar environment is essential.

Reporting directly to the Chief Product and Technology Officer, you will have direct responsibility for the Service Management Team (4), InfoSec (1) and Infrastructure (5), To be successful in your role, you will be required to work collaboratively with your peers in Data, Development and Product Engineering.

Key Responsibilities

Infrastructure and Cloud Management

• Oversee the current architecture, deployment and maintenance of cloud (Azure) and on-premise infrastructure – ensuring stability, performance and security.
• Work with the Head of Infrastructure to develop and implement strategies for scalability, automation, and cost optimisation across cloud and data centre environments
• Evaluate and integrate emerging technologies to enhance infrastructure resilience and efficiency.

Operational Excellence & Service Delivery

• Lead IT operations, including incident management, change management, and service delivery.
• Establish and refine processes for monitoring, alerting, and troubleshooting across all layers of the Tech estate.
• Ensure uptime and reliability of critical business applications and platforms.

Security, Compliance and Risk Management

• Work closely with the Head of InfoSec to ensure infrastructure adheres to best practices in cybersecurity, compliance, and data protection.
• Implement disaster recovery and business continuity plans to mitigate risks and minimise downtime
• Maintain compliance with industry regulations such as DORA, GDPR, and others as required.

Team Leadership, and Vendor Management

• Build, mentor, and lead a high-performing infrastructure and operations team, fostering a culture of innovation and continuous improvement.
• Manage relationships with external vendors, cloud providers, and managed service partners to optimise performance and cost efficiency.
• Collaborate with software engineering, data, and business teams to align infrastructure and operational strategies with company goals.

Required Experience

• 10+ years in infrastructure and IT operations, ideally with some in financial services.
• 3+ years in a leadership role
• Sound understanding of project management principles
• Ability to think critically and creatively
• Overseeing contracts and managing relationships with external vendors
• Strong knowledge of networking, system administration, databases

What you’ll get:

• A competitive salary
• 25 days Annual leave, with a chance to purchase up to 5 additional days’
• Birthday day off
• Free monthly company lunches
• Summer and Christmas parties, and other fun social events throughout the year
• Access to Pirkx benefits platform which includes online GP, cashback and discounts on shopping and restaurants, gym discounts and more!
• Medicash health scheme for you and your family
• Cycle to work scheme
• Quiet/Prayer room in Head Office
• Employee Assistance Programme
• Mental Health First Aiders
• Pension
• 4x Life Assurance
• Ongoing training and development
• Enhanced maternity leave
• Menopause support
• 2 additional days a year for ‘Moments that Matter

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity, we will provide appropriate support to you throughout the process.