Assistant Store Manager

40 million people wear spectacles in the UK alone, but the optical industry hasn’t changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have got used to sub-standard experiences. The reason we exist, our core purpose is to change the spectacles industry for the better and make spectacles great again.

The most important characteristic for anyone joining us is an alignment to our core values. You will be the type of person that always looks to improve things by finding a way that is simpler or simply better (Pioneer). You will be someone that takes pride in their work, always doing it properly even when you’re exhausted (Proud). And you will do all of this without ego, staying humble, accessible and empathetic (For All).

Equally important is building an equitable and diverse workforce with the goal of building an inclusive culture with opportunities for all.

The role

• Supporting the store manager to deliver exceptional customer experience at all times
• Ensure the seamless running of the store by working closely with our HQ departments
• Manage all dispensing activities and be responsible for your team’s optical learning and progression
• Act as an ambassador for Cubitts, helping to educate and excite others about our mission
• Clearly communicate daily focuses to the team underpinned by our brand values
• To comfortably explain eye health, eyewear and prescription terminology to patients
• Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
• Lead and train on Cubitts Bespoke services, supported by our marketing leading technology
• Participate in weekly trade calls and monthly meetings setting focuses and goals
• Ensure company procedures are followed to protect inventory and assets
• Provide training and development for all team members
• Oversee product launches with flawless execution each time

Requirements

Who you are:

• Aligned to and inspired by our Company Brand Values and a genuine passion for spectacles, their design and history
• 1-2 years management with optical, team building and recruitment experience
• You’re looking for a career in an exciting company where you can make a positive impact
• You show great initiative, positivity, and patience
• An excellent communicator, both written and verbal
• You thrive in a busy environment, enjoy responsibility and take pride in what you do
• You’re highly organised, possessing meticulous attention to detail and a keen interest in aesthetics

Benefits

Some nice things you’ll get

• Complimentary spectacles, eye examinations and generous discounts
• Option to buy and sell holiday
• Paid time away for the important moments in life
• Annual season ticket loan
• Cycle to work scheme
• Life assurance
• Subscription to Champion Health
• Unlimited You Can Now Business Skills Training

Contract

Type: Permanent- 40 hours

Salary: £30,546

Job grade: Assistant Manager Lvl 1

Working location: 43 Elizabeth St, London SW1W 9PP