Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

As an AML & CTF Associate you will be working in a team responsible for detecting and preventing money laundering and terrorist financing. In this role you will receive training to develop your knowledge of anti money laundering and counter terrorist financing typologies and investigative practices. Successful candidates will have a desire to start a career in financial crime prevention and benefit from personal and professional development opportunities while working on activities that help Starling Bank in the fight against financial crime.

The Shifts:

We enable our customers to manage their money 24 hours a day, 7 days a week, 365 days a year. Whenever they need us, we will be there. This role currently operates on a shift pattern of 37.5 hours a week per week (5 x 7.5hr shifts), Monday - Friday, 9am-5.30pm, with the requirement to work 1 weekend day every 12 weeks.

Training for the role:

We have a 6 week training programme which is run from the office so you’ll need to be able to commit to being in the office during the day for your first 6 weeks with us. The training gives you all of the skills and support you need to succeed at Starling!

Following the training period, our hybrid working policy requires 10 days per month to be spent in the office.

The recruitment process:

Applications for this role will close on Monday 17th March, 10am.

Once we have reviewed your initial application, if we feel you have the skills and experience for the role we will ask you to record a video to answer a few technical questions and to tell us why you would be a great addition to the team. If you prefer you can have a call with a member of our Talent Acquisition team to answer the questions instead.

After this, the final stage would be a video interview with our AML & CTF team, where they will discuss the role, your skills and experience in more detail and answer any questions you may have about the role and what to expect! You will also be asked to complete a written task, as part of the final stage.

Responsibilities include:

• Supporting investigations in response to a variety of trigger events that include transaction monitoring alerts.
• Conducting objective, fair, thorough, and timely reviews into unusual activity that comply with internal policy and relevant legislation and regulation.
• Communicate with customers to establish circumstances in order to make a fair, logical decision.
• Maintain accurate records.
• Support organisation of workflow.
• Escalate cases with high risk factors or financial crime trends to management
• Be willing to learn through awareness and training opportunities that will be mostly management-led.
• Support the growth of Starling by being proactive, raising risks, speaking up and providing solutions to digitise, automate and improve processes.
• Responding to Court Orders and Information Requests from Law Enforcement Agencies via email and telephone
• Any other reasonable management request.

Requirements

• Experience working in the financial services sector or financial crime prevention.
• Awareness of financial service firms obligations in respect of financial crime prevention.
• Desire to start a career in financial crime prevention.
• Quick learner with ability to work in a fast paced environment.
• Confident and able to make decisions.
• Good communicator.
• Enjoy working in a team environment.

Benefits

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us: