Account Executive

Location: Chipping Warden, Northamptonshire

Shift Pattern: Monday to Friday, 08:00-16:30 (37.5 hours per week)

Salary: £24,000-£26,000 per annum

Employment Type: Long-term, Ongoing work

Igloo is recruiting an Account Executive on behalf of a leading fleet solutions company. This role focuses on managing client accounts, ensuring service levels are met, and handling key administrative tasks.

The Role:

• Build strong relationships with clients and support account managers in performance reviews.
• Monitor customer KPIs and escalate service risks.
• Process bookings, amendments, and vehicle data in internal systems.
• Manage customer complaints, service delays, and escalations.
• Run daily reports and track fleet movements.
• Liaise with clients on vehicle de-fleeting, deliveries, and collections.
• Assist with administrative support, including compliance with service agreements.

The Person:

• Previous experience in automotive or logistics sectors preferred.
• Strong administration and customer service skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Office and willingness to learn new internal systems.

What We Offer:

• Weekly pay.
• Company pension.
• Onsite parking.
• Support from Igloo’s recruitment and payroll teams.
• Opportunity to work with a leading company in the automotive sector.

Commutable from: Banbury, Bicester, Bletchley, Brackley, Buckingham, Daventry, Leamington Spa, Milton Keynes, Northampton, Rugby, Stratford-upon-Avon.

If this sounds like the opportunity for you, apply now with your CV, and a member of our team will be in touch to discuss the next steps!

Job Type: Full-time

Pay: £24,000.00-£26,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• Do you have previous experience in an administrative or customer service role?
• Are you proficient in Microsoft Office (Excel, Word, Outlook)?
• Are you able to commute to Chipping Warden for a full-time, office-based role?

Work Location: In person