Our Professional Services Team are hiring! We are seeking an experienced Implementation Consultant (Level 4) to implement the IRIS Lease Accounting (ILA) software solution and provide training, collaborating with customers and internal staff who form part of the client project delivery teams, to enable customers to achieve the expected business benefits from an IRIS solution.
What will you be doing?
To assist in the development of the client on-boarding process and act as project lead on implementations of the software
Provide customer training on the ILA software solution
Delivery of client contractual SLAs (Service Level Agreements) and Statement of Works
Assist in the development of ISO 9001, ISO 27001, ISAE 3402 and other certifications
Set up and manage client engagement processes
Establish regular client review procedure including development of client review documentation​
Support and Helpdesk
Assist with helpdesk escalations
Rotate onto the helpdesk when needed
Assist in the management of support resources to ensure SLAs are delivered and risks mitigated
To promote and implement the ILA product
To demonstrate the ILA to potential clients remotely, on-site, or at promotional venues
To provide input into the future development of the product
To provide technical accounting support to the Innervision Team and provide second level support to clients
To assist with the development and testing of new functionality and bug fixes
What we are seeking

Professional accounting qualification with:
Experience in an accounting role
Technical accounting experience, IFRS 16 and FASB ASC 842 knowledge preferred
Proficiency in Microsoft Office suite, particularly Excel.
Demonstrable systems implementation experience, preferably with ERP implementations
Ability to influence and manage others

In addition to the core skills/experience above, the following competencies are essential for success in this position:
Excellent attention to detail and accuracy.
Ability to prioritise tasks and manage time effectively.
Strong communication and interpersonal skills.
Ability to work both independently and collaboratively in a team environment.
Proactive approach to problem-solving.
Adaptability and willingness to embrace change.
Integrity and professionalism in handling sensitive financial information.
Eagerness to take on new challenges and responsibilities.
Commitment to continuous improvement and personal development

Please note:
We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

For UK candidates only:
Please note we are only able to accept candidates that are permanent UK residents or have proven permanent right to work in the UK.
INDHIGH

As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It’s vital these mission-critical functions work first time, every time.
That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.

Email:
Phone: 0344 815 5500