Title: Product Owner

Job Type: Remote

Salary : £35-40k

Working hours : Monday - Friday

Expected start date: Immediate

Who we are

Lightup Tutoring is dedicated to providing exceptional support to students for GCSE English. Our online interactive learning platform, The Lightup Hub, helps students enhance their confidence and grades through a variety of resources including videos, condensed notes, quizzes, personalised revision plans, and other interactive features. Social media is an important part of our strategy, and as a consequence we have around a 250,000+ person audience.

Our Mission: We are committed to empowering students through education, as we believe it is the foundation for a child’s future. Many students face challenges in achieving the grades they desire, which can negatively impact their confidence both academically and personally. The Lightup Hub enables students to demonstrate their capabilities and build their confidence through being a part of our brand and community.

Having proudly empowered over 150,000 students since we started, we continue to grow and make a positive impact on more students every day.

Responsibilities

1. Product Research & User Insights

• Gather qualitative and quantitative feedback from students, teachers, parents, and other stakeholders to identify pain points and opportunities.
• Conduct focus groups at each stage of product development to refine ideas and validate new features.
• Run user testing and A/B testing to ensure features improve engagement and usability.
• Analyse product usage data to identify trends, optimise learning experiences, and inform future development.

2. Product Strategy & Development

• Define MVPs (Minimum Viable Products) for new features, ensuring fast iteration and validation.
• Write Product Requirement Documents (PRDs) detailing specifications, user needs, and success criteria.
• Ensure seamless execution by overseeing QA (Quality Assurance) testing before feature launches.
• Use data-driven decision-making to prioritise roadmap initiatives, balancing impact, feasibility, and effort.
• Leverage AI and automation to enhance product capabilities, such as personalised learning or AI-driven marking.

3. Cross-Team Collaboration & Execution

• Work closely with engineering to scope, develop, test, and launch new features efficiently.
• Align with marketing on product positioning, messaging, and launch strategies to drive adoption.
• Collaborate with customer success and support teams to address user issues and improve onboarding/retention.
• Communicate product updates and impact to internal teams and stakeholders, ensuring alignment with business objectives.
• Partner with data analysts to monitor key performance metrics (engagement, retention, and conversion) and refine the product roadmap accordingly.

We are looking for:

Experience :

• Has experience in tech/ SAAS product ownership
• Has 3+ years experience
• Excellent communication and collaboration skills
• Proven ability to develop and execute successful product strategies

Nice to have:

• Experience in product ownership in a LMS/ Edtech platform

Who You Are :

• Innovative and creative, always seeking new ways to enhance product experiences.
• Self-driven yet highly collaborative, thriving in cross-functional teamwork while taking ownership of initiatives.
• A strategic decision-maker, able to balance trade-offs and drive impactful product outcomes.
• Passionate about user experience, dedicated to delivering products that genuinely make a difference.
• Empathetic and approachable, with strong leadership skills to mentor and support teams.

Benefits:

• Flexible working - work from anywhere; your impact matters more than location.
• Flexible hours - core collaboration time with the team, but autonomy beyond that.
• Career growth - as the product line expands, take on more responsibility and drive innovation.
• Unlimited learning - no cap on your educational budget to upskill and advance your career.
• Company pension - secure your future with a solid pension plan.
• Team culture & events - be part of a dynamic, fast-growing company disrupting the EdTech space.

Job Types: Full-time, Permanent

Pay: £35,000.00-£40,000.00 per year

Benefits:

• Company pension
• Work from home

Schedule:

• Monday to Friday

Application question(s):

• What previous industry have you worked in as a product owner?
• What strategies have you employed for product features to aid conversion?
• What tools or software have you used in your role as a Product Owner?

Work Location: Remote