“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Purpose

As a member of the central Quality & Standards Team, you will work with operational colleagues to ensure high-quality service delivery and promote continuous improvement across Shaw Trust’s diverse services. As a functional lead and subject matter expert, you will champion quality and continuous improvement, advocate for operational excellence, and identify opportunities to enhance services through innovative, automated, and continuous improvement initiatives, balancing corporate oversight with empowering colleagues.

You will be responsible for central monitoring and oversight, ensuring processes and systems fully comply with legal, regulatory, and contractual obligations. You will aim to exceed quality expectations through a culture of continuous improvement and uphold our commitment to providing high-quality services.

Download the Job Description for full details.

Location:
You will be homebased

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:

25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday

2 days paid volunteering leave each year

An enhanced pension scheme after 6 months

Life Assurance at 3 times your annual salary rate

Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes

Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network), MANaging Network, Menopause Network Group

Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Opportunity to request flexible working from day one

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: https://www.shawtrust.org.uk/content/uploads/2020/09/Vision-2030-Strategic-Directive-5-9.pdf

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.

Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

If you have accessibility requirements and/or would like further information about the role, please contact: Resourcing@shaw-trust.org.uk