Overview
We are seeking a dedicated and vigilant Night Security Officer who will lead a small team of Night Security Officers. The ideal candidate will be responsible for maintaining a safe and secure environment for our clients, staff, and visitors. This role requires a proactive approach to security, excellent communication skills, and the ability to handle various situations with professionalism. The Security Officer will play a crucial role in upholding the integrity of our premises while providing exceptional customer service.

In return for your commitment to the role, Pivotal Housing offer-

Your base location may be the nearest Pivotal property to your home town if considered appropriate.

. Fixed hour contract

. Pension scheme and company sickness scheme

. A comprehensive training and induction program

. Opportunities for progression

. Perkbox- access to over 200 discounts, offers and free services

. Simply health cover after 3 months service

25 days holiday plus bank holidays and 1 extra day for each years service up to a maximum of 5 extra days pro rata for part time hours.

• DBS checks are required for roles where you will be working with or have lone contact with Vulnerable Adults.

This is a unique opportunity to join an expanding company that treats every staff member as an individual, offering opportunities for progression through rates of pay, qualifications and your personal career in support, apply today.

Key Responsibilities:

• To provide effective supervision to night teams.
• To ensure that all properties are secure at all times.
• Ensure effective management practices and all serious concerns are reported to Night Services Manager.
• Ensure that safeguarding’s, incidents, accidents and near misses are reported and responded to swiftly and appropriately.
• Provide reports and data as required by the Night Services Manager.
• To ensure that teams maintain accurate records, and complete a robust handover with daytime teams.
• To monitor and review CCTV footage as appropriate, ensuring safety of the night housing officers.
• To ensure that all repairs and maintenance issues are reported promptly, and that works completed are quality checked.
• Ensure that any health and safety concerns are reported and addressed immediately.
• To provide advice and guidance to teams where required due to absence / holiday.

Leading the Team

• Lead, supervise, motivate and manage the team so that the service is delivered in line with Pivotal’s policies, procedures and ethos.
• Conduct property inductions for new starters
• Making sure the team is trained and motivated to carry out tasks to the highest standard, carrying out regular one to one’s to ensure that required standards are met in line with agreed targets.
• Coach individuals and the night team to perform to the best of their ability
• Give ongoing feedback on performance and effectively manage poor performance
• Carry out employee appraisals, identifying development needs and ensuring that training plans are written, actioned and monitored for the team.
• Implement Pivotal’s Health and Safety Policy and Procedures. Ensure that all practices are undertaken in accordance with ensuring a healthy and safe working environment and that all employees are aware of their responsibilities in respect of their role.
• Actively promote non-discriminatory behaviour to ensure equal opportunities for all. Challenge perceptions and behaviour and lead by example to promote equality and diversity at all levels within the team.
• Provide support and guidance to all team members
• Encourage the team to achieve a positive work / life balance
• It is essential that you live within 15 miles of St Austell.

Education, Training, Skills and Experience

Essential

Experience of working with vulnerable people

Experience of working with those experiencing addiction and/or poor mental health.

Mobility

Able to travel independently and effectively throughout the company’s area of operation

Access to a car. Mileage will be paid at 45p per mile

Full driving licence and business insurance

Job Types: Full-time, Permanent

Pay: £27,870.00 per year

Benefits:

• Company pension
• Health & wellbeing programme
• Sick pay
• Store discount

Schedule:

• Night shift

Application question(s):

• Do you live within a reasonable commuting distance to St Austell?

Experience:

• Dealing with vulnerable adults: 2 years (required)

Licence/Certification:

• Driving Licence with business insurance (required)

Work Location: In person