Are you interested in working for a hospitality technology company whose ethos includes innovation, culture, and customer service? We’re looking for an individual with grit, integrity, curiosity, and yearns for greatness. If you thrive working in a fast-paced company and are ready for a new adventure, Concilio Labs could be the next step in your career.

We are looking for a UX/UI Designer to create modern and interactive experiences for users of our products and solutions. Our ideal candidate is a self-directed individual who possesses strong creative, technical, and problem-solving skills. Our new UX/UI Designer is devoted to customer satisfaction. This drives them to design and implement user products that are easy to use and encourage consumer engagement. The candidate must have strong experience in creating concepts for web and mobile applications by designing graphics and user interface layout regarding images, typography, color, style, and related aesthetic concepts.

About the Position

• Identify target user groups and carry out interviews or other types of inquiry to help understand user needs
• Ensure the creation and implementation of customized experiences for the digital user
• Produce high-quality designs through flow diagrams, graphic designs, and storyboards
• Provide guidance on the implementation of UX research techniques and testing activities to assess user behavior
• Understand product specifications and user psychology and predict what might work
• Proven UX design experience in designing digital products for complex systems across web and mobile applications
• Experience in creating wireframes, low and high fidelity prototypes and user flows using specialist tools such as Figma
• Create responsive designs for multiple contexts and devices (desktop, tablet, mobile)
• Outstanding attention to detail and ability to create visually appealing flows
• Prototype design solutions for review, testing, and handoff
• Evaluate ease of use, utility, efficiency in performing tasks within Concilio’s Products and Solutions
• Create innovative product designs in collaboration with internal and external stakeholders to understand business requests, desired outcomes, and create innovative product visions
• Illustrate design ideas through user journey diagrams and process flows
• Design everything from high level flows, to detailed wireframes, to high fidelity mockups, to clickable prototypes to express vision
• Research and conduct informal testing to validate design directions and inform new thinking for key features
• Experience designing for current level of ADA WCAG compliance
• Establish and promote UX design guidelines, best practices and standards

About you

• Exceptional relationship building skills
• Excellent written and oral communication skills
• Self starter and self motivated
• Resourceful and proactive with solid problem solving skills and a talent for recommending viable solutions
• Exceptional creative, technical, and analytic skills
• Strong attention to detail and quality
• Deadline-oriented
• Strong verbal and written communication skills
• Demonstrates great work ethic and positive attitude
• Communicates ideas and designs to end users and team members
• Advocates for user-centered design in all products and solutions
• Ability to prioritize tasks and goals independently

Experience

• BS/BA degree in Design, Visual Design, or related field
• 5+ years of graphical design experience (portfolio and samples required)
• Proficient in design tools (e.g. Figma, Sketch, Adobe Creative Suite and other)
• Experience in a high growth environment within a start-up or scale-up is a bonus
• Experience defining design systems that work across a complex product
• Experience working in collaboration with Product Owners, Project Managers and Developers in agile environments
• Strong portfolio that demonstrates creative concept development and graphic design
• Able to work in a team and independently to develop and resolve designs, enhancements, and fixes on tight timelines
• Advanced understanding of the online user experience
• Experience in user interviews, Design thinking principles

Job Type: Full-time

Schedule:

• Monday to Friday

Work Location: Remote