Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.

About the role:

The Senior Application Analyst will be responsible for developing and implementing bespoke solutions using the Microsoft 365 platform, Provide technical support for solutions in M365 development technologies ( Power Platform, Power BI, Data Verse ) addressing any issues in a timely and effective manner.

• Supporting bespoke solutions within the product line to meet business requirements.
• Supporting the lifecycle of software applications, from deployment ongoing support and decommissioning activities.
• The role involves working with development teams and 3rd party vendors
• Ensuring applications are secure, reliable, and compliant with industry regulations.

Requirements

Here are the key skills and experience relevant to this role:

• Provide technical support for solutions in M365 development technologies e.g. Power Platform, Power BI, Data Verse , addressing any issues in a timely and effective manner.
• Work closely with Development team to implement minor modifications and enhancements to bespoke solutions.
• Provide technical leadership in troubleshooting and resolving complex product issues.
• Oversee the lifecycle of assigned applications, including planning, testing, deployment, and maintenance.
• Seeks opportunities to innovate and improve solution development processes and technologies.
• Work closely with business stakeholders to gather requirements and ensure the applications delivered meet their needs.
• Collaborate with cross-functional teams to deliver product requirements as per agreed roadmaps.
• Performance Monitoring: Monitor solution performance, identifying and resolving issues to ensure optimal functionality and user satisfaction.
• Utilises performance metrics to improve system stability and monitor and report on capacity metrics.
• Liaise with software vendors and service providers as required for application lifecycle support.
• Mentor and guide junior engineers, fostering a culture of continuous learning and improvement.
• The role is responsible for the creation and maintenance of operational documentation (incl. processes, procedures, design & configuration, and operating manuals).
• Security and Compliance: Implement best practices in application security to protect company data and ensure compliance with regulatory standards.
• Health and Safety Environment: Ensure that application development and management activities comply with health and safety standards and regulations.
• Communicate effectively with stakeholders at all levels, including presentations and reports.

Benefits

At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success.

We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here’s what you can expect as part of our benefits package:

Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.

Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can.

A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more……

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.