• Senior Operations Manager - Process
• Part-time 22.5 hours p/week (0.6)
• Permanent
• UK remote
• Up to £55,000 FTE, depending on experience

We are looking for an Operations and Process Improvement Manager to join our UK Education Business, supporting the optimisation of operational processes. This role will play a vital part in ensuring efficiency, compliance, and effectiveness, working closely with teams across the business to enhance workflows, data quality, and overall operational performance.

In this role, you will be responsible for reviewing and refining data flows between our international education centres and central functions, ensuring accuracy and consistency in the information that drives key operational processes. By analysing workflows and identifying inefficiencies, you will develop and implement improvements that support a seamless student experience and drive operational excellence. Creating standard operating procedures, risk mitigation strategies, and internal guides will also be a key focus, ensuring clarity, transparency, and consistency in processes across the unit.

Collaboration will be central to this role , working closely with the Operations Manager, Data Manager, and other senior stakeholders to support the operationalisation of new and existing products. You will also partner with the Director of Student Experience and Direct Entry Operations to align processes with student needs, as well as the Director of Regulatory Compliance to uphold high compliance standards. Additionally, you’ll maintain strong communication with UK centres, ensuring processes are well understood and effectively implemented.

Location : Your main office is Brighton, our Global HQ, but we operate a flexible home-working environment.

We are committed to creating a diverse and inclusive environment and encourage candidates of all backgrounds and experiences who believe they are suitable for the role to apply. All applications will be reviewed and will receive a response.

We Grow Together

At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students - it’s for our people too.

At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth - for students, our university partners and agents, for each other, and for ourselves - sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.

At INTO, we grow together.

Job Type: Part-time

Pay: £43,000.00-£55,000.00 per year

Expected hours: 22.5 per week

Schedule:

• Monday to Friday

Work Location: Remote