Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

We are seeking an experienced EA to a CMO or and EA with experience in a marketing agency who is highly organised, proactive, and adaptable to support our CMO in a fast-paced marketing organisation. The ideal candidate will be a strategic partner who can manage complex schedules, facilitate communication, and provide critical administrative and operations support that enables our marketing leadership to drive business objectives.

Key Responsibilities:

• Manage the CMO’s comprehensive schedule, including meeting coordination, travel arrangements, and prioritising engagements.
• Serve as the primary communication liaison, screening and routing communications, and managing executive correspondence.
• Prepare documents, presentations, and reports with exceptional attention to detail.
• Coordinate cross-functional meetings, including preparing agendas, taking minutes, and tracking action items.
• Handle confidential and sensitive information with the utmost discretion and professionalism.
• Support executive-level budget tracking and expense management.
• Assist in the overall running of the Marketing function, including planning, events, creative reviews.
• Assist in special projects and ad-hoc initiatives as needed.

Requirements

• Proven experience supporting a CMO or in-house agency in a similar EA or PA role.
• Marketing specific support experience is essential, including creative reviews
• You will be a team player with great organisational skills, detail-oriented and have a proactive approach.
• Discretion and good judgment in handling sensitive information.
• Exceptional verbal and written communication skills.
• Effective self-management and time-management skills who is a self starter.

Benefits

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

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