Account Operations Executive
at TD SYNNEX (UK)About the job
Job Purpose:
Provide an excellent customer experience through full ownership of all sales administrative tasks including the accurate and timely processing of sales orders and directly interacting with Customers, Account Managers & any relevant internal departments.
Responsibilities:
- Ownership of any customer related administration including the use of Portals, customer feeds and back order management
- Ensure all orders/ amendments/ reports are actioned within agreed SLA’s, providing an exceptional level of service to the customer
- Develop strong and professional relationships with Customers, Account Managers & any relevant internal departments
- Take responsibility for ensuring any escalations are dealt with in a timely and effective manner
- Take on any other duties as requested by their line manager to support the sales function to achieve agreed KPI’s
Knowledge Skills and Experience:
- Strong attention to detail
- Process driven & results orientated
- Customer focused
- Excellent organization skills
- Effective time management and prioritizing skills
- Numerate
- Excellent telephone manner
- Excellent communication skills
- Excellent customer relations skills
- SAP R3 (preferable)
- Working knowledge of Word, Excel, Outlook
We value the difference that you bring and offer a culture for you to thrive and succeed.
LI-KG1
LI-HYBRID
Key Skills
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
TD SYNNEX (UK)
Classification:
Details and stages
Reporting to: details unknown
the hiring process information will appear here if available.
Job ref blurredText
Posted on blurredText
Last checked on blurredText
Closing on blurredText
Total attempts: 22 Unique: 10 Passed: 6
Discuss this job anonymously
Share your intel on a job vacancy and help other jobseekers.
pretend that this is a blurredText long comment