At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join Close Brothers Product Team where you will ensure the requirements for the delivery team are understood, prioritised and proportional to the benefit. They will have authority to decide, in collaboration with the team and the context of the business goal, what work is delivered and will work closely with the team to resolve issues and ensure deliverables maximise value.

Building effective relationships across multi-disciplined (CBL and vendor) teams and a broad set of stakeholders across CBL (Close Brothers Lending) will be essential.

The Product Owner is a crucial and senior role. It will help define new propositions, products, and capabilities, as well as shaping new ways of working. It will have wide visibility across the Motor Leadership Team and have significant influence on some decisions around strategy and roadmap.

RESPONSIBILITIES

Developing the Ideas

• Working in an agile environment, reviewing the business needs, refining priorities, defining milestones and outcomes, and identifying opportunities and risks.
• Understanding the commercial objectives and the ambition of the Retail Business to contribute to desired outcomes; autonomously managing allocated product(s) leading to the delivery of measurable value
• Being the voice of the customer and ensuring that we ‘walk a mile in their shoes’ when defining and refining ideas. Also involves ensuring associated artefacts (user journeys, pain point catalogues, etc) are kept updated.

Managing Stakeholders

• Working with the Product Manager to contribute to vision, roadmap and content presentations.
• Building and maintaining networks with a diverse group of leaders and colleagues to influence and deliver the product roadmap, collaborating with them to prioritise business, product and technical priorities to set the product direction. Working closely with leaders and executives, you’ll craft what your product and capabilities enable and how to exploit its value to reach desired outcomes.

Working as part of the Delivery team

• Operating decisively within a complex environment to deliver high quality outputs and challenge the status quo, developing a culture of innovation and collaboration, role modelling a customer-centric approach at all times

• Being a daily decision maker for the team and attending all team ceremonies

• Experience working in the FS (Financial Services) industry, particularly in customer acquisition, customer on boarding or loan origination roles preferable

• Prior experience as a Digital Product Owner (in any industry) would be valuable, although not essential for candidates who can demonstrate excellent FS industry experience and desire to learn the PO role

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE/ARE:

• Knowledge of Agile methods and tools e.g. Kanban, Scrum, Jira and Confluence
• Ability to apply lean practices while delivering value through iterative product development
• Ability to build a strong partnership with stakeholders and demonstrate the commercial value of technology solutions.
• Strong analytical skills, and effective at influencing and negotiation
• Ability to generate high value from product optimisation and experimentation techniques to validate ideas and influence the products
• Strong problem-solving skills, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, narrative
• Highly motivated to prioritise and manage workload and create and meet critical deadlines.
• Ability to drive launch readiness, collaborating closely with all parties to ensure adoption
• Product Owner or Scrum certifications

ABOUT US

For roles offering hybrid working: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange.

At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.

We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.

We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.

Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.

The Benefits

• Private medical
• Discounted health checks
• Stakeholder pension contribution
• Cycle to work scheme
• Gym discounts
• Purchase additional holiday