About the Company:

At NACD, we take immense pride in our long-standing history of over 20 years in Hemel Hempstead. By becoming a part of our team, you’ll be joining an organization that values excellence, innovation, and customer satisfaction above all else.

With our rapid growth and success in recent years, there couldn’t be a better time to join NACD. Your contribution will be instrumental in driving our expansion even further through 2024 and beyond. Your ideas and expertise will be valued as we continue to introduce new products and serve new clients.

About the Service/ Maintenance Engineer role:

We have an exciting opportunity to join our maintenance team working on client sites performing general electrical and electronic security duties to ensure that our systems / products (and third-party products in some instances) are functioning as specified.

As a Service/ Maintenance Engineer, your duties and responsibilities will include:

• Repair and maintenance of door entry, access control and CCTV systems (NACD and third-party equipment).

• Maintenance and repair of product software and alteration of system settings.

• Participation on the NACD Emergency out-of-hours rota.

• Ensure that all works are carried out in accordance with client Service Level Agreement requirements and expectations in a timely manner, with client sign-off and all necessary photographic recording performed as required, where possible.

• Submitting reports

• Adhering to health and safety requirements

About You:

If you have experience in the door entry / access control and CCTV industry in a maintenance or installation engineering role, you’ll want to hear about NACD. You’re used to managing your time effectively, and you’ll find that every day holds different challenges and satisfaction. You’ll be looking for a well-established company with the opportunity to progress, and where your skills and commitment will be respected and rewarded.

Essential Experience and Skills of the Service/ Maintenance Engineer:

• Previous experience in a similar role

• High level of technical and electronic security skills

• Knowledge of Avigilon, Paxton, HikVision, BPT preferred.

• Networking and IP knowledge preferred.

• Sound knowledge of the security industry.

• Genuine interest in learning about new products, both NACD and third-party lines.

• A full UK Driving Licence.

• Logical thinking and methodical approach.

• Reliability and honesty.

• Effective communication skills, both written and spoken.

• Good interpersonal skills, with both clients and colleagues.

• Can do attitude

At NACD, you’ll collaborate with passionate professionals at the industry’s forefront. Our work environment is collaborative and supportive, encouraging your ideas to thrive. We’re dedicated to your personal and professional growth, offering a fulfilling and rewarding career path.

Job Types: Full-time, Permanent

Pay: £30,000.00-£40,000.00 per year

Benefits:

• Company car
• Company pension
• Cycle to work scheme
• Free flu jabs
• On-site parking

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Experience:

• Door entry/Access Control: 2 years (preferred)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person