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PURPOSE OF THE ROLE:

The UK and International Corporate Action teams sit within the Asset Maintenance area of Operations. Reporting to the Corporate Actions Manager, the role holder is, under limited supervision, responsible for executing the timely and accurate end to end processing of all Corporate Action and Dividend events which have an impact on security positions held by our clients. We work in a fast paced, deadline driven high risk financial environment so attention to detail, efficiency, and accuracy is key.

The department has been well established in Manchester and is a highly efficient and successful operation, providing first class service to our clients. This has been achieved through a strong focus on control, automation and people. We are looking for a dynamic and high performing team member to continue the positive progression of the area.

Requirements

KEY ACCOUNTABILITIES:

• Manage the end-to-end corporate action event life cycle on capital and income events across UK and international markets and custody platforms (CREST, Aegon, UBS, FNZ, Direct Fund Managers) and Validations.

• Analysis and interpretation of incoming market announcements from data vendors, creation of the event in our systems ensuring compliance with CASS, CRS , MiFID and consumer duty requirements.

• Timely set up and distribution of event notifications to customers and acting on client elections accurately by acceptance deadline.

• Ensuring corporate action entitlements are allocated to our customer accounts in an accurate and timely manner with correct book cost apportionment and subsequent post reconciliation tasks completed.

• Maintenance of the Dividend Reinvestment (DRIP) programme and daily adjustment of firm prefunding requirements for dividends. • Own the end to end process of cross border events to ensure final settlement in the resultant market/custodian. Communication with other market participants concerning the timely settlement of market claims.

• Processing of IPO events including elections and entitlements, and processing VCT applications when received from customers.

• Processing of Accelerated Book Builds (out of hours where applicable) including elections and entitlements,

• Processing proxy voting, ensuring accuracy and completeness and creating letters of representation to ensure customers are correctly represented at proxy events.

• Identification and escalation of commercial opportunities through corporate action announcements.

• Liaise with external counterparties and agents / internal departments at all levels and external correspondents as required.

• Interact daily with Customer Services, handling all front office and customer queries in a timely and efficient manner to deliver a first class customer experience. This includes emails, FOBOW’s and Secure messages.

• Maintain the first line of compliance defence by ensuring individual adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance, with particular reference to CASS regulation.

• Completion of regular 1042 reconciliations working closely with key stakeholders including operational tax department and international and UK Custodians

• Analysing operational processes, identifying and progressing opportunities for improvement. • Assistance with ad hoc and scheduled projects as required

• Assist with system testing as required

• Provide Management Information when required.

• Performs other duties and responsibilities as assigned. Skills and Experience Required: Essential

• Proven 3 Years+ experience in a corporate actions or dividend role including the ability to complete end to end processing of events.

• Advanced analytical skills to interpret complex market, legal, tax, and company data relating to corporate events.

• Full understanding of FCA rules including CASS , MiFID, Consumer Duty and CRS reporting

• Full understanding of the financial and reputational risks associated with corporate action processing.

• Ability to develop a strong and trusting relationship with key stakeholders and internal business units – another essential component of the role is dealing with ad hoc requests from a variety of different Business Units across the firm as and when they arise.

• Advanced ability to effectively communicate; defined as communication that is direct, courteous, grammatically correct, clear, succinct, and business-like.

• Advanced ability to exercise sound judgement to make logical decisions and know when to escalate issues. Credibly debate and challenge processes within your role in line with the approved Risk Appetite Framework

• Advanced ability to organise, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast paced environment.

• Approaches all situations with positive outlook, energy and enthusiasm with resilience , drive and initiative

• Shows creativity and takes individual ownership for work quality and improvement

• Ability to be vocal and promote own ideas and solutions to colleagues of all levels Desirable

• Degree in Business or finance related discipline or Level 3 IOC (CISI)

PERSONAL ATTRIBUTES: STRAIGHT TALKING | MOVING WITH SPEED | OWNING THE OUTCOME

• Clear communicator

• Strong team player

• Demonstrated passion and drive for delivering the best outcome

• Moving with speed – delivering faster and better

• Decisive and take ownership of outcomes

• Not afraid to challenge and be open to challenges

KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED:

Essential:

• Proven Corporate Actions experience gained in a custody or wealth management environment.

• Full understanding of the different types of corporate action event and their nuances.

• Working knowledge of equity capital markets, corporate finance and wealth management.

• Understanding of the regulatory environment and its impact on corporate actions, including the impact of MiFID II, CRS, and CASS.

• Knowledge of settlement rules of relevant UK and International markets.

• Understand the principles of Treating Customers Fairly

• Understand the key drivers of Client Loyalty within a retail environment Desirable:

• Experience as a validator of corporate action events

• CISI Introduction to Securities and Investment Certificate or equivalent. If qualification not held, willingness to study required
• Bachelor’s degree in a Business or Finance related discipline

• Experience in the application of continuous improvement methodology within an operational environment

• Knowledge of JHC Figaro, SQL and Microsoft Excel macro