Are you ready for an exciting new experience in the heart of London? We’re thrilled to introduce a delightful coffee shop, bringing the rich flavours and warm hospitality of the Mediterranean straight to the city. This isn’t just any coffee shop; it’s a taste of the Mediterranean with every sip and bite. Join us and be part of a unique and charming coffee experience that promises to captivate and delight

Overall Purpose of the Role:

You will be providing excellent customer service as well as being a team player. The role will require you to assist and serve customers according to demand. You will be responsible of operating the coffee machine, till and keeping the department restocked and tidy.

This role requires you to be a responsible, proactive, and hands-on individual, always ready to help and contribute to the team’s success.

Key Responsibilities and duties:

• Welcoming and serving customers
• Operating the coffee machine
• Preparing various coffee-based beverages, including espressos, lattes, cappuccinos, and specialty drinks
• Making recommendations from the menu to the customers
• Adhering to the Health & Safety procedures
• Ensuring the coffee shop is clean and tidy at all times
• Re-stocking and maintaining the quality of displays and labels
• Performing Ovis serving standards for every customer
• Following the shift timetable and cleaning rotas
• Ensuring fridges behind the bar are filled and expiry dates are checked (following FIFO)

Performing regular deep cleaning of the coffee machine

Additional Responsibilities:

• Attending training courses and meetings as required
• Taking on additional tasks as requested by the Line Manager (i.e., assisting customers on the shopfloor, operating as check out when not busy in order to support smooth operation)

Skills and knowledge:

• Previous experience in a similar role is a must
• In-depth knowledge of coffee origins and flavor profiles
• Ability to create consistent and balanced coffee beverages
• Experience with espresso machine troubleshooting and maintenance
• Skill in managing coffee inventory and freshness
• Familiarity with various brewing methods
• Outstanding communication skills
• Fast learner; you will need to know the menu so you can make recommendations
• Able to manage stressful situations and remain calm
• Passionate/proud about the brand
• Positive attitude

Job Type: Full-time

Pay: £12.00-£14.50 per hour

Expected hours: No less than 35 per week

Work Location: In person