Job Title Cloud Project Engineer

Salary Up to £45,000 + Car Allowance

Location Remote UK must be able to travel to customer sites occasionally

Join Our Team as a Cloud Project Engineer at Focus Group

Who We Are:
At Focus Group, we know our people are our greatest asset. We are a growing company that thrives on collaboration, energy and creativity, where every individual plays a key role in shaping our success. Our cloud engineering team deliver innovative solutions to a vast array of customers using cloud native technologies. We are looking for highly skilled and experienced cloud engineers to join our team and work within our cloud practice.

If you’re looking for an exciting, fast-paced role where every day brings something new, this could be the perfect opportunity for you.

What We’re Looking For…

The ideal person for this role will be someone who thrives in a dynamic environment, has an exceptional eye for detail, and is able to manage multiple tasks with ease. You’ll need to be a problem solver, a strong communicator, and someone who is comfortable working both independently and as part of a close-knit team.

Most importantly, you’ll have the technical capability and experience

What’s in It for You?

• A dynamic, varied role : No two days will be the same.
• The chance to work alongside other highly skilled cloud engineers : Be able to share knowledge and experience in solving technical problems.
• Growth and development opportunities : We’re committed to helping you develop your skills and advance your career. You’ll learn from a team of experienced professionals who are passionate about what they do.
• A supportive, inclusive culture : At Focus Group, we pride ourselves on maintaining a positive and collaborative work environment. We care about each individual’s well being and work life balance, and we make sure everyone feels valued.

What Will You Do?

You’ll be responsible for providing technical consultancy / in depth technical delivery on some of our largest and most complex projects. Either remotely or onsite, you’ll provide a high quality customer experience in relation to the design and deployment of a customer’s ICT solutions.

You’ll act as an escalation point for your area of specialism undertaking complex faults and escalations and liaise with technical pre-sales consultants, project management teams, 3rd Line Engineers and Service Desk Engineers on a regular basis in pursuit of successful delivery.

What You’ll Need…

Technical Skills:

• Microsoft 365 Services: Proficiency in Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams.
• Administration and Management: Experience with Microsoft 365 administration, including user and license management, security and compliance, and service health monitoring.
• Troubleshooting: Strong troubleshooting skills to resolve complex technical issues related to Microsoft 365, such as email delivery, authentication, and collaboration tools.
• Migration: Experience in migrating users and data to Microsoft 365, ensuring minimal disruption to business operations.
• Security Best Practices: Knowledge of implementing and maintaining security best practices within the Microsoft 365 environment.
• Automation and Scripting: Familiarity with automation tools and scripting languages like PowerShell to streamline operations and improve efficiency1.
• Networking: Understanding of networking concepts and protocols, including DNS, TCP/IP, VPN, and firewalls.
• Monitoring and Performance Management: Ability to monitor and maintain the health and performance of the Microsoft 365 environment using tools like Azure Monitor.

Soft Skills:

• Project Management: Strong project management skills, including the ability to develop detailed project plans, manage timelines, and allocate resources effectively.
• Problem-Solving: Excellent problem-solving skills to troubleshoot and resolve complex technical issues.
• Collaboration: Ability to work closely with cross-functional teams, including developers, IT staff, and business stakeholders.
• Communication: Strong verbal and written communication skills to document procedures, configurations, and troubleshooting steps, and to provide training and support to team members and end-users.
• Continuous Learning: Commitment to staying up-to-date with the latest Microsoft 365 updates, features, and best practices.
• You must have a full valid UK driving license.

Nice to Have

• Knowledge of networking concepts and protocols related to Microsoft 365 services.
• Familiarity with third-party tools and add-ons for Microsoft 365.
• Experience with ITIL or other IT service management frameworks.

Why Join Focus Group?

At Focus Group, we’re all about creating an environment where our team can thrive. Joining us means being part of a supportive, inclusive culture where we celebrate achievements, big and small. We value every individual’s contribution and believe that together, we can achieve great things.

Benefits

At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business.

We’re proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We’re delighted to have been named one of the UK’s best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.

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