End Date

Wednesday 26 March 2025

Salary Range

£59,850 - £66,500

Flexible Working Options

Flexibility in when hours are worked, Hybrid Working, Job Share, Reduced Hours
Summary

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Job title: Social Sustainability Manager

Location: Bristol, Birmingham, Edinburgh, Glasgow, Leeds, Manchester or London

Salary : £60,000 pro-rata

Hours: Part time – 21- 28 hours

Working Pattern: Our work style is hybrid, which involves spending 40% of your time at our above offices.

About this opportunity:

A phenomenal part time job share opportunity to join the Social Sustainability team in Business & Commercial Banking (BCB) during an exciting phase of growth and development as we support the Group’s purpose of Helping Britain Prosper.

The team’s mission is to “Break down socio-economic barriers impacting the UK’s under-served business owner communities and groups”. We do this by developing strategies, propositions, programmes and partnerships to deliver fair and equitable outcomes.

This role is about improving access to finance and business support for disabled, Black, and women-owned businesses by developing better products and services that in turn, will benefit all.

What you’ll be doing:

• Focussing primarily on the disabled entrepreneurs’ agenda, you’ll be designing and delivering impactful data-driven propositions that support under-served business owner communities and in turn help break down access to finance barriers for our whole customer base.
• Working with a variety of business owner communities, external partners and internal stakeholders to agitate for change, helping ensure our products and services are accessible and inclusive by design.
• Helping Lloyds build on its role championing systemic change through government backed initiatives such as the Lilac Review and Disability Finance Code for Entrepreneurship
• Supporting the wider Social Sustainability team across other programmes and initiatives as our strategy evolves.

Why Lloyds Banking Group:

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too!

What you’ll need:

• Financial products & services – Understanding financial principles, recognising barriers for under-served business communities, using data to advocate for process improvements. Knowledge of accessibility best practices in finance, communications and service delivery would make an outstanding candidate.
• Collaboration and communication – excellent written and verbal communication skills, including the ability to present sophisticated information in a clear and concise manner. Strong interpersonal skills to build relationships and influence internal and external collaborators at all levels. Effective at working closely with multiple collaborator groups to advocate for change and to hold teams accountable for delivery.
• Project management – shown ability to lead projects from inception to completion, including planning, budgeting and risk management. Experience using agile methodologies.
• Problem-solving & critical thinking – ability to identify and analyse problems, develop creative solutions and make informed decisions. Able to navigate complex challenges and drive meaningful change. Comfortable starting with a blank page and building new propositions from scratch.
• Sustainability expertise – understanding of social impact measurement and customer inclusion principles. Ability to use socio-economic arguments to improve opportunities for under-served business communities.
• Adaptability & resilience – works effectively under pressure, thrives amidst business transformation. Motivated by driving positive change and purpose-led when advocating for the needs of under-served business communities.

About working for us:

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch.

At Lloyds Banking Group, we 're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.

We keep your data safe. So, we 'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.