Our Customer Care Advisors provide help and support to our existing clients with an emphasis on retention, our bespoke IT systems and processes are designed to support you in providing exceptional customer service at all times and will give you the opportunity to succeed.

You will need good time management skills and a consultative approach, whilst providing every client with an exceptional customer service levels and the best possible advice.

Salary: £24,500 (increasing to £26K after probation), with an OTE £28,000 per year

Benefits:

• 30 days holiday per year increasing to 35 days
• Extended weekend every week
• Regular company events
• Regular incentives (meals, trips vouchers etc.)
• Company pension
• Great onsite facilities in a modern office

Schedule:

• 2.30pm latest finish on Friday’s
• No weekend working!

Experience:

• Customer service: 1 year (preferred)
• Retention/objection handling: 1 year (required)

Education:

• A-Level or equivalent (preferred)

Job Types: Full-time, Permanent

Pay: £26,000.00-£32,000.00 per year

Benefits:

• Company events
• Company pension
• Free parking
• Profit sharing
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Sale, M33 6HE: reliably commute or plan to relocate before starting work (required)

Experience:

• objection handling: 1 year (required)

Work Location: In person