The IT Quality Assurance Engineer plays a vital role in ensuring all external and internal requirements are met. They achieve this by employing a blend of manual and automated testing on project and development outputs. Their responsibilities include identifying problems and non-conformities, prioritising them, and approving any necessary rework or corrective action through retesting. This necessitates utilising both manual and automated testing techniques.

They work collaboratively with the Business Analyst and Project Management functions within the MO, as well as the Technical Development, Business Support teams, and testing communities across the business. Their objective is to provide confidence that the final product functions flawlessly. Their approval, based on comprehensive testing, is a critical checkpoint within the project lifecycle.

Main duties and responsibilities include:

• Devise procedures to test, report and manage project quality issues across the lifecycle.
• Work with Senior Management within IT and the Business to agree sign-off thresholds at appropriate stages.
• Create test scripts and plans for assigned projects, utilising a blend of manual and automated testing techniques. This includes experience with automation frameworks like Selenium or Katalon Studio.
• Coordinate, guide and lead testing communities and subject matter experts within the business on test procedures and plans.
• Liaise with the IT development and support teams, as well as relevant suppliers, to clearly identify and replicate issues. Provide timely retest results back.
• Facilitate proactive solutions by collecting and analysing test data, investigating issues to identify root cause.
• Document and communicate test results and statistics to different audience levels on a regular basis.
• Facilitate relevant triage meetings and presentations to report issues and results.
• Work with the Business Analysis function to ensure solutions meet the firm’s needs and requirements.
• Escalate relevant key issues and risks in a timely manner to the Senior Management team.
• Manage any testing tools and testing reporting tools, ensuring they are effectively utilised for efficient test execution and reporting.

The salary on offer for this role is competitive. There will be a salary review for the successful candidate in June 2026, plus a comprehensive benefits package and the opportunity to work in a firm that is well known for its strong and collaborative culture. In addition, Forsters has in place a highly regarded Agile Framework that supports all staff to achieve their best. As a firm, we live our values and would encourage all applicants to read up on them.

A detailed job description can be found here.

Key contact

Ben Hawkins

ben.hawkins@forsters.co.uk