We are currently seeking a dedicated and reliable Security Officer to join our team in Birmingham. As a Security Officer, you will be responsible for maintaining a safe and secure environment for our clients and employees. Your primary role will be to monitor and patrol assigned areas, respond to incidents, and ensure the overall security of the premises.
The ideal candidate will possess the skills to deliver an effective and efficient service to the client and management. The role requires you to have a high level of self-presentation. Excellent customer service and communication skills are essential along with a positive and helpful attitude. We require full reliability, someone who will be proactive and deliver that can-do attitude with every task in hand.
Position: Security Officer
Pay rate: £14.50 per hour
Shift Pattern: 4 on 4 off days and nights
Location: One Centenary Way, Birmingham

Benefits include:

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership:

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Main Duties:

• Act as a point of contact and information centre to staff and visitors and tenants
• Always conduct yourself in a professional manner
• Ensure all instructions, both written and verbal are adhered to
• Guard access points, permitting or refusing entry, restraining trespassers
• Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
• Investigate and take the appropriate lawfully action as authorised by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
• Complete daily reports, including relevant information, observations, surveillance footage, and signatures
• Excellent communication skills to all levels – verbally, written, phone and by security radios
• Effective operation of all pass systems relevant to an assignment
• Lawful searches of vehicles and persons in accordance with instructions issued.
• Practical working knowledge of all current and applicable firefighting equipment.
• Sound working knowledge of health and safety instructions pertaining to assigned duties.
• The ability to operate basic switchboard equipment effectively

Must Haves:

• Valid SIA licence
• Proven work experience as a Security Officer (minimum 1 year)
• Excellent customer service and communication skills
• High level of self-presentation
• IT literate- Ability to operate detecting systems and emergency equipment
• Quick thinking and problem-solving skills
• A positive attitude to dealing with people and taking on challenges

Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.

Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.