Executive Cars Wales are looking for an experienced Office Manager to join our team to provide a seamless and professional service to our clients in the corporate, events and leisure markets, who trust us to handle their executive transport requirements

You will be the first point of contact for all of our clients, passengers, chauffeurs and affiliates worldwide. This is a fast-paced environment; you will be taking reservations, quoting for hires, communicating with our chauffeurs and affiliates, allocating cars and chauffeurs for each hire and generally ensuring the smooth running of the business on a daily basis.

The role involves answering calls and emails, providing clients with quotations as well as creating, amending and cancelling bookings.

Executive Cars Wales and our associated businesses offer the highest levels of customer service at all times. Due to the nature of our business and our client base, discretion and professionalism at all times is a must.

The candidate will be experienced in handling a wide range of administrative and executive support-related tasks and will be able to work independently with minimal supervision.

Responsibilities

• Handle a variety of business administration duties
• Handle incoming calls and emails from clients and supplier
• Create, amend and manage client bookings and quotations
• Create, amend and manage invoices
• Maintain relationships with key clients and stakeholders
• Organise office operations and procedures
• Manage relationships with suppliers and service providers

Qualifications

• Experience with administrative and clerical work Proficiency in Microsoft Office suite
• Strong communication skills
• Strong ability to multitask
• Professional and discrete demeanour
• Customer service driven

Job Type: Full-time

Pay: £24,000.00-£27,000.00 per year

Additional pay:

• Loyalty bonus

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Bridgend (Bridgend, Bridgend, Wales, Wales): reliably commute or plan to relocate before starting work (preferred)

Experience:

• Office: 1 year (preferred)
• Administrative: 3 years (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person