Food and Beverage Server
at English Riviera Hotels LimitedAbout the job
Our company has 2 hotels in Penzance - Hotel Penzance and The Beach Club Hotel.
We currently require guest focused food and beverage service staff for both our breakfast and dinner services for both hotels.
Job Overview:
The servers must have a passion for restaurants and hospitality.
Exude warmth and offer heartfelt service to our guests.
A willingness to go the extra mile and create delight for our guests through attention to detail, anticipation and a friendly smile.
Serve food and beverages as per the standards of the company.
Take food and beverage orders and clearly communicate them to the kitchen team.
Duties:
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Greet and seat guests in a friendly and welcoming manner.
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Present food and beverage menus and provide recommendations to guests.
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Take and serve food and drink orders promptly and accurately.
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Upsell additional beverages or specials to enhance guest experience.
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Prepare and serve beverages following standard recipes.
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Collaborate with kitchen staff for beverage and food orders.
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Maintain cleanliness and organisation of the bar, dining and back areas.
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Ensure compliance with food safety regulations and standards.
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Assist in basic food preparation tasks when needed.
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Uphold high standards of hospitality, courtesy, and professionalism.
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Assist the restaurant managers with stock takes and inventory
Requirements:
- Prior experience of at least one year in a reputed restaurant or hospitality setting is preferred.
- Knowledge of basic math’s for order taking and billing.
-Experience of using till software such as EPOS preferable.
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Familiarity with food safety practices is advantageous.
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Strong time management skills to handle multiple tasks efficiently.
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Ability to work effectively in a fast-paced, very busy environment.
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Excellent communication skills for interacting with guests and team members.
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Passion for the restaurant industry and willingness to learn.
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Demonstrated ability to upsell products or services effectively.
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Punctual, reliable, with high moral awareness.
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Personal hygiene basics in place.
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Immaculately groomed in line with company expectations.
Join our team where dedication to guest satisfaction and a passion for hospitality are celebrated. If you are a motivated individual with a flair for customer service, we welcome you to apply for the restaurant service role and be part of our exceptional team.
Job Types: Part-time, Fixed term contract, Temp to perm
Contract length: 6 months
Pay: £13.00 per hour
Expected hours: No less than 20 per week
Additional pay:
- Tips
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Hospitality: 1 year (required)
- Bartending: 1 year (preferred)
Work Location: In person
English Riviera Hotels Limited
Classification:
Details and stages
Reporting to: details unknown
the hiring process information will appear here if available.
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