Our company has 2 hotels in Penzance - Hotel Penzance and The Beach Club Hotel.

We currently require guest focused food and beverage service staff for both our breakfast and dinner services for both hotels.

Job Overview:

The servers must have a passion for restaurants and hospitality.

Exude warmth and offer heartfelt service to our guests.

A willingness to go the extra mile and create delight for our guests through attention to detail, anticipation and a friendly smile.

Serve food and beverages as per the standards of the company.

Take food and beverage orders and clearly communicate them to the kitchen team.

Duties:

• Greet and seat guests in a friendly and welcoming manner.

• Present food and beverage menus and provide recommendations to guests.

• Take and serve food and drink orders promptly and accurately.

• Upsell additional beverages or specials to enhance guest experience.

• Prepare and serve beverages following standard recipes.

• Collaborate with kitchen staff for beverage and food orders.

• Maintain cleanliness and organisation of the bar, dining and back areas.

• Ensure compliance with food safety regulations and standards.

• Assist in basic food preparation tasks when needed.

• Uphold high standards of hospitality, courtesy, and professionalism.

• Assist the restaurant managers with stock takes and inventory

Requirements:

• Prior experience of at least one year in a reputed restaurant or hospitality setting is preferred.
• Knowledge of basic math’s for order taking and billing.

-Experience of using till software such as EPOS preferable.

• Familiarity with food safety practices is advantageous.

• Strong time management skills to handle multiple tasks efficiently.

• Ability to work effectively in a fast-paced, very busy environment.

• Excellent communication skills for interacting with guests and team members.

• Passion for the restaurant industry and willingness to learn.

• Demonstrated ability to upsell products or services effectively.

• Punctual, reliable, with high moral awareness.

• Personal hygiene basics in place.

• Immaculately groomed in line with company expectations.

Join our team where dedication to guest satisfaction and a passion for hospitality are celebrated. If you are a motivated individual with a flair for customer service, we welcome you to apply for the restaurant service role and be part of our exceptional team.

Job Types: Part-time, Fixed term contract, Temp to perm
Contract length: 6 months

Pay: £13.00 per hour

Expected hours: No less than 20 per week

Additional pay:

• Tips

Benefits:

• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Hospitality: 1 year (required)
• Bartending: 1 year (preferred)

Work Location: In person