Overview Basic to 42k + 10% Bonus

We are seeking an experienced and proactive Senior Property Manager with Block Management experience to oversee our high end lettings building. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a commitment to providing exceptional service to tenants and property owners. This role requires a blend of administrative expertise, effective communication, and a thorough understanding of property management practices.

Responsibilities

• Manage day-to-day operations of assigned properties, ensuring they are well-maintained and compliant with regulations.
• Team Management - coordinating you colleagues and third party suppliers
• Conduct regular property inspections to identify maintenance needs and ensure high standards of cleanliness and safety.
• Oversee tenant relations, addressing inquiries and resolving issues promptly to enhance tenant satisfaction.
• Coordinate leasing activities, including marketing available units, conducting viewings, and processing applications.
• Utilise software for data entry, lease management, and financial reporting.
• Implement upselling strategies to maximise occupancy rates and rental income.
• Maintain accurate records of all transactions, communications, and property-related documentation.
• Collaborate with maintenance staff and contractors to ensure timely repairs and upkeep of properties.
• Prepare budgets, monitor expenses, and report on financial performance to stakeholders.
• Good with tenancy relations and overseeing social media to create tenant engagement and running social events - summer BBQs, Christmas gatherings / Quizzes.

Occasional weekend work (pre-arranged)

Requirements

• Proven experience in block management / property management or a similar role is essential.
• Proficiency in property management software is highly desirable.
• Strong administrative skills with excellent attention to detail for accurate data entry.
• Exceptional phone etiquette and interpersonal skills for effective communication with tenants and vendors.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• A proactive approach to problem-solving with a focus on customer service excellence.

Job Types: Full-time, Permanent

Pay: £40,000.00-£42,500.00 per year

Additional pay:

• Performance bonus

Benefits:

• Company events
• Company pension
• Life insurance
• On-site parking

Schedule:

• Monday to Friday

Experience:

• Property Management: 3 years (required)
• Customer service: 3 years (required)
• Lettings: 3 years (required)
• Build to rent: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: RHJ25007