The Business Analyst is responsible for managing all reporting systems used across Diageo programs. This includes maintaining and developing existing systems while identifying and analysing new system requirements. Acting as the key link between systems, programs, and clients, the Business Analyst ensures all reporting outputs meet program objectives and that field activities align with system capabilities.

In addition, this role gathers, documents, and analyses business insights to support data-driven decision-making. The Business Analyst will also develop accurate and comprehensive reporting outputs tailored to client needs. This position requires regular engagement with Diageo stakeholders and a proactive approach to improving program performance.

Key Responsibilities

Reporting & Data Analysis

• Deliver reporting solutions within budget and manage financial reports.

• Analyse monthly sales and category data to identify trends, market opportunities, and competitor insights.

• Provide data-driven recommendations to enhance strategy and drive business growth.

• Ensure 100% accuracy in performance reports, KPIs, and data submissions.

System & Program Development

• Maintain and develop program reporting platforms for optimal client solutions.

• Identify opportunities to enhance reporting efficiency and add value to client business.

• Address reporting issues proactively to ensure campaign success.

• Align reporting solutions with program objectives and measurement frameworks.

Client & Stakeholder Engagement

• Maintain strong communication with clients through regular updates, system enhancements, and KPI meetings.

• Present data insights in a clear, concise, and actionable manner.

• Collaborate with internal and external teams to continuously refine reporting processes.

Requirements

• Technical Skills
• Advanced Excel and Power BI skills.
• Strong ability to interpret and analyse quantitative and qualitative data.
• Experience in project management and system implementation.
• Business & Analytical Skills
• Proven ability to document, analyse, and optimize business processes.
• Ability to develop reporting specifications and recommendations.
• Strong problem-solving mindset with attention to detail.
• Experience working in FMCG, field sales or a similar commercial environment is a plus.
• Communication & Time Management
• Excellent organizational skills and ability to manage multiple priorities.
• Strong stakeholder engagement and communication skills.
• Experience working in a fast-paced, data-driven environment.

Benefits

• Competitive Base Salary
• 10% Performance bonus
• Employee Assistance Program
• Subsidised Personal Development opportunities
• Employee Assistance Program
• IVF Support Policy
• Pension Support
• Health Insurance Discounts
• Enhanced Maternity & Paternity
• Referral Scheme
• Awards and Recognition
• Structured Development Programs