A quick look at the role

The Business Analyst works with the suite of IT applications within Biffa to provide meaningful data and recommendations for Business Improvement. Reporting to the Operational Development Manager and working closely with the Regional Teams, the Development department and Commercial team, this role is responsible for analysing data and supporting improvements in operations and the commercial performance of the business. The role is used to build collection and street cleansing resource plans, model and optimize routes to enable the business to operate services in the most cost-effective model.

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Your core responsibilities

• Summarizing data and report writing to present comparable solutions for re-routes, bid modelling and service change scenarios, managing re-route projects using a bespoke software, ensuring that optimized solutions are developed and reports prepared to be reviewed by the business development team and operational management teams.
• Analysis of operational performance across our range of collection and street cleansing operations, highlighting risk and opportunities using data provided by vehicle telematics, taco-graph software, in-cab PDA data, waste data flows and business intelligence reports.
• Facilitate the progression and resolution of system support tasks for Whitespace and ancillary systems, ensuring issues are gathered and clearly documented.
• Detailed analysis and documentation of business systems and processes required to achieve the defined objectives.
• Develop implementation plans for mobilising large operational change projects, preparing and managing the communication data for large scale communication projects informing residents of schedule changes.
• Promote a partnership culture between the IT department and the Municipal Division including liaison with L&D for training literature and knowledge.
• Provide advice and guidance to the business on best solutions and adoptions of systems and processes.
• Review property numbers providing the depots with accurate billing numbers ensuring the business is consistently auditing the property numbers for accurate invoicing.
• Checking and ensuring depots have accurate property data and properties are all scheduled to rounds and reporting on anomalies.

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Our essential requirements

• Knowledgeable and enthusiastic about databases and IT systems
• Strong system skills including advanced Excel and Power BI
• Strong interpersonal, communication and problem solving skills

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Biffa – we’re changing the way people think about waste

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.