Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

Team - The Agent Productivity Tools (APT) team is a vital part of Coinbase’s Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers.

Role - You will be building applications that will enable Coinbase Customer Agents and other users to increase their productivity, drive automation, and deliver impact at scale through full stack dev and 3rd party integrations.

What you’ll be doing:

• Build new services to meet critical business needs using Golang, GRPC, Typescript and React.
• Support team members in design techniques and best practices in coding, testing, release/deploy process, documentation, metrics/logging and scaling.
• Support assessment and implementation of third-party integrations.
• Deliver cross-functional outcomes to complex problems in collaboration with product, design, security, data or other engineering teams
• Demonstrate a keen awareness of Coinbase’s platform, development practices, and various technical domains and build upon them to efficiently deliver improvements across multiple teams.
• Participate in an environment where innovative ideas are regularly generated, vetted, and transformed into action.
• Foresee potential issues before they arise and adapt their own approach, working within constraints to avoid adverse impact.
• Communicate across the company to technical and non-technical leaders with ease.
• Quickly distill complex technical themes so that an entry level, non-tech team member can understand them.
• Mentor team members in design techniques and best practices in coding, testing, release/deploy process, documentation, metrics/logging and scaling.
• Working with teams and teammates across multiple time zones.

What we look for in you:

• You have at least 5 years of experience in software engineering and at least 5 years of experience in developing web apps and shipping user-facing features with JavaScript and modern, component-based JS frameworks like React.
• Experience in technical evaluation and integration with third-party SaaS applications.
• Experience with third-party vendor integrations.
• You enjoy and have experience with large-scale, high-traffic platforms and implementing scalable, robust services in the real world.
• You have experience in authoring and contributing to technical architecture and implementing them.
• Experience in AWS, Kubernetes, Terraform, BuildKite or similar.
• Experience in rate limiters, caching, load balancing, circuit breakers, metrics, logging, tracing, debugging etc.
• Experience in event driven architectures (Kafka, MQ etc.), proficiency in either SQL or NoSQL DBs, understanding of concepts like gRPC, GraphQL, ETL.
• Proficiency in Go.

Nice to haves:

• Python, Ruby
• Kafka, MongoDB, Snowflake
• SaaS platform experience
• Applications using OpenAI/ChatGPT/ThirdParty Integrations

Job PID: P61473

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase’s roles before applying.

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.