Front of House Manager
at The Georgian HouseAlready Applied? Save to tracker
About the job
Alderney and The Georgian House
Looking for somewhere new to explore? Keen to live a short walk from beautiful white sand beaches? Searching for a place where you can find the perfect life-work balance whilst saving money and working alongside a team of like minded people? Join our team on Alderney, in The Channel Islands. Alderney has something for everyone: stunning beaches, wildlife, history, plentiful restaurants, pubs, beach BBQs, sports, camping, fishing, a week long summer festival, and a cosy winter season.
We want our staff to embrace island life and the community - there is plenty to do and the more you put in, the more you get out!
Situated right at the heart of Alderney, The Georgian House is a much-loved pub with rooms, a restaurant and a garden. The Georgian is known for it’s legendary year-round calendar of events, from wild live music gigs, to weddings, to ukulele sessions. The constant buzz of the cosy pub and the sunny garden makes it even more welcoming to both locals and visitors alike. We make the most of our island environment, from sourcing the best produce Alderney has to offer to specialising in outside catering and events in stunning unique locations.
This is an exciting development opportunity for the right person.
Role Overview
In this key role you will be working alongside senior management to ensure the smooth daily running of The Georgian House, a lively pub and restaurant with rooms.
Our ethos is about delivering a professional yet relaxed service, so our customers feel at home whether popping in for a coffee or having a celebration dinner.
With regular private dining events, weddings, theme nights, our offsite catering horsebox and lots of live music, no two days are the same! You will be highly adaptable and keen to learn and get involved in all aspects of the business.
Key Duties
- Leading a varied team of experienced professionals and junior members of staff, supporting staff members in ongoing knowledge development.
- Ensuring the effective setup of the floor and bar each day.
- Maintaining the ambience in the bar and restaurant throughout the day and evening
- Managing relationships with our customers - get to know our locals and regulars, their likes and dislikes and ensure that all customers expectations are exceeded.
- Knowing our menu, specials, suppliers, wine list and any other products so that you can provide recommendations to guests, train new staff members and promote upselling.
- Assisting with writing weekly front of house rotas, ensuring staffing levels are appropriate at all times.
- Working alongside the accommodation team to ensure that guests have the best possible experience during their stay.
- Helping organise, setup and manage a wide range of events both onsite and offsite.
Skills and Experience
- Previous experience in a management role within hospitality is essential.
- An all-rounder who is comfortable on the floor, behind the bar and by the coffee machine.
- Excellent social skills, communication and empathy.
- A passion for food, wine and cocktails coupled with the desire to build on existing knowledge.
- An eye for detail both in terms of ambience and service.
- Able to thrive in a fast paced environment and set an example of work ethic.
- Full UK driving licence.
Perks
- Competitive salary plus tips paid weekly.
- 5 days work per week, 2 days off.
- Outgoing flight from the UK covered, bar a £75 contribution.
- Discount on food and beverage at The Georgian House.
- Staff accommodation.
- Accommodation discounts for family and friends.
- Holiday pay.
- Meals on duty.
- Professional development opportunities.
- Your birthday off.
Job Types: Full-time, Permanent
Additional pay:
- Loyalty bonus
- Tips
Benefits:
- Company car
- Company events
- Discounted or free food
- Employee discount
- Free or subsidised travel
Schedule:
- Day shift
- Night shift
- Overtime
- Weekend availability
Application question(s):
- Why do you think you’re suitable for this role?
- What appeals to you about working on Alderney?
- What dates are you available from / until?
Experience:
- Hospitality: 3 years (required)
- Supervising experience: 1 year (preferred)
Licence/Certification:
- UK work permit and visa (required)
Work Location: In person
Reference ID: FOH manager
The Georgian House
Classification:
Details and stages
Reporting to: details unknown
the hiring process information will appear here if available.
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