Complex Care Support Worker - Hereford (ASAP Start)

Location: Hereford

Hours: Monday to Friday, 9-hour day shifts

Rate: £16 per hour (PAYE)

We are urgently seeking an experienced Complex Care Support Worker to provide one-to-one support for a client with autism, severe learning disabilities, ADHD, an eating disorder, and challenging behaviour. This role requires a compassionate, patient, and proactive individual who can create a calm and structured environment.

Key Responsibilities:

• Providing personalised support tailored to the client’s needs and preferences.
• Encouraging and assisting the client in engaging with his hobbies, including walking, arts and crafts, gardening, and various community-based activities.
• Supporting the client in building confidence and independence in a structured and reassuring manner.
• Using de-escalation techniques and a breakaway-trained approach to manage challenging behaviours (restraint is not permitted).
• Helping to establish routines that promote emotional well-being and stability.
• Communicating effectively with the wider support team and family members.

Requirements:

• Experience supporting individuals with complex needs, including autism, ADHD, severe learning disabilities, and challenging behaviours.
• Breakaway training (not restraint-based) is essential.
• A valid driving licence - while driving responsibilities will not be immediate, we prefer candidates who can eventually transport the client.
• Strong communication skills - a clear, calming, and non-reactive approach is essential.
• Ability to remain composed under pressure and manage situations with a de-escalation mindset.
• A stable and balanced personal life, as the client is highly perceptive to stress in others.

Ideal Candidate:

We are looking for a support worker who is emotionally resilient, patient, and consistent. The right person will have a calm demeanor, be adaptable, and avoid reactive behaviour. This role is not suited to individuals with a highly stressful or dramatic personal life, as the client is sensitive to external stressors.

Why Join Us?

• Competitive PAYE hourly rate
• Consistent weekday shifts - no weekends
• A rewarding role making a genuine impact on someone’s quality of life
• A supportive working environment with professional development opportunities

Job Type: Full-time

Pay: £16.00 per hour