Receptionist

Park Holidays is looking for a talented, enthusiastic and passionate receptionist to join our team.

Responsibilities:

• To meet and greet holiday guests as the first point of contact for the park.
• To carry out administration duties on Park Vision as agreed with the Holiday Sales Manager.
• To provide an information service on all park activities, facilities and local services and attractions.
• To provide an efficient reservations service to all resident guests.
• To book guests on arrival in a courteous manner and relay any relevant information regarding the Park’s facilities to them.
• To efficiently operate the Park telephone system.
• To provide an efficient support service to resolve guest problems, housekeeping, maintenance, etc.
• To complete all Welcome Packs with corresponding programs, membership cards etc.
• To issue and control all keys to guest accommodation.
• To operate the Park mobile radio system.
• To take payment for holidays or caravan owners’ accounts and issue receipts.
• To ensure the office and reception are always clean.
• To open and process posts as required.
• To have full knowledge of and to use efficiently the Park Vision system.
• To make outgoing sales calls up selling extended stays and upgrades.
• To contact hire fleet guests via telephone to chase for the booking payment as per the Company agreement.

Benefits:

• 20% friends and family discount on holidays booked with Park Holidays
• 50% staff discount on meals in our onsite restaurants
• Great staff referral scheme
• Progression Programme within the Company
• 24/7 Access to Employee assistance program offers legal, financial and personal support for everyone (including seasonal staff) and their immediate families.

At Park Holidays UK, we believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.

Join us at Park Holidays UK and be part of a dynamic and exciting team!

Job Type: Part-time

Pay: From £12.21 per hour

Expected hours: 16 - 24 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person