HR Administrator/Receptionist

We have a fantastic opportunity for a HR Administrator/Receptionist to join our small but busy HR Department. The successful applicant should be able to work to a fast pace and to fixed deadlines, to provide Reception duties in our Head Office and to support our HR Department in administrative duties. The applicant must demonstrate excellent written and problem-solving skills, along with strong communication and organisational abilities, and must be tech-savvy.

This is a dual role which will require on site attendance Monday to Friday 9.00 a.m. to 5.00 p.m.

The role holder must have previous experience of working in a confidential manner and environment.

Some of the perks this HR role offers:

• No shift work, Monday - Friday 9-5
• Progression opportunities and we will up-skill you to offer you the best career path possible
• A salary range of £23,500 to £25,000 (depending on experience)
• 28 days annual holiday, increasing by 1 day every year
• Company pension, life insurance and sick pay

The HR Team is a hardworking and lively environment. You can expect to be part of a collegial and supportive team, with a strong emphasis on knowledge-sharing, continuous learning, mutual respect, and personal development.

This is a post for someone with confidence and initiative as well as the maturity required to take responsibility and make decisions and to be confident of your own abilities and potential.

What you 'll be doing

This dual role will be very wide-ranging and varied.

• Welcome guests and greet people who visit the business, directing them to the appropriate person and office.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email.
• Liaise with and support Office Manager, including updating office expenses and costs, ordering office supplies and keeping inventory of stock.
• Ensure that all HR/L&D related administration is processed efficiently and appropriately
• Manage and update HR Hub on company intranet
• Support recruitment, selection and interviewing for all potential employees/candidates
• Assist with employee lifecycle administration including starters and leavers
• Support administration of L&D (e.g. arranging external courses; company-wide mandatory training)
• Support with HR related projects as and when required
• Perform other duties as required.

What you 'll bring to the role

• Professional attitude and appearance
• Must have previous experience of working in a confidential manner and environment
• Reliability and discretion as you will often learn or overhear confidential matters
• Adaptability and flexibility with the ability to prioritise tasks and to work under pressure
• Excellent communication skills written and verbal, to all levels of the company
• High level of accuracy and attention to detail
• Excellent organisational and time management skills, with the ability to prioritise workload
• Good teamworking skills with the confidence to liaise directly with colleagues in other areas
• Ability to be resourceful and proactive when issues arise

About the Company

Castle Water is one of the fastest growing and most successful companies in the utilities sector. Our customers include some of the largest companies and public sector bodies in the UK

Castle Water aims to deliver the best customer service in the sector. Creating positive interactions in the workplace and between our employees and our customers will help ensure our company continues to draw new and retain existing customers. Not only have we just achieved our 15,500th 5* Trust Pilot review, but we are also winners of the recent Customer Service Excellence Award for the Perthshire Chamber of Commerce Business Star Awards.

Castle Water has a track record of providing excellent customer service, and of developing innovative approaches to utility supply. We have more 5* reviews on Trustpilot than all other water retailers combined. We pride ourselves on being transparent and treating customers fairly.

Our head office is based in Blairgowrie, Perthshire, within easy commuting distance of both Perth and Dundee. We are embedded in the local community and participate in many local events and activities.

Job Type: Full-time

Pay: £23,500.00-£25,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Work Location: In person